HomeSupport systemWordPressKuteShop I can not upload demo content, 500 ...
  • Customer

    I can not upload demo content, 500 Error

    Posted by: bcaylaak Jan 30, 2019 at 22:51 (6 year ago)
    I can not upoload demo content,
    I contact my hosting provider. I want to upgrade my hosting php limits but after i cant upload manual and auto-demo-updater.
    Can you help me?

    q-5c522a8722fef.png
  • Customer

    Posted by: yame, Jan 31, 2019 at 03:05 (6 year ago)

    Hi mate,

    I guess that your importing process was not successfully. And you still do not have any your own data (such as products, images, posts,....). So, can I re-set your site then will help you to re-install the theme?
    If that, pls let me know which home page demo do you want to install

    Looking forward to getting back your reply ...
    Yame
  • Customer

    Posted by: bcaylaak, Jan 31, 2019 at 10:38 (6 year ago)

    Yes, please. I prefer HOME 03. When will it result? If he doesn't, I'm going to demand a refund.
  • Customer

    Posted by: bcaylaak, Feb 1, 2019 at 11:21 (6 year ago)

    I prefer HOME 03. When will it result? If he doesn't, I'm going to demand a refund.
  • Manager

    Posted by: yame, Feb 1, 2019 at 16:54 (6 year ago)

    I see and sent the accounts to my coder already. We are in the Tet Vacation so he may not check timely
    However, I will ask him to check your site soon
    Thanks for your patience!
  • Customer

    Posted by: bcaylaak, Feb 1, 2019 at 22:56 (6 year ago)

    WHEN???? I demand a refund. You can't wait for me!
  • Supporter

    Posted by: hoangkhanh, Feb 2, 2019 at 03:37 (6 year ago)

    Since content.xml is too heavy, you should use our plugin import demo: http://prntscr.com/mfj4ev, I have entered demo 3 for you, your site is ready.
    Thank you.
  • Customer

    Posted by: bcaylaak, Feb 2, 2019 at 08:37 (6 year ago)

    thanks. Can you send me the demo?
    The Wishlist property does not work.
  • Manager

    Posted by: yame, Feb 2, 2019 at 15:15 (6 year ago)

    The demo 03 is ready in your site
    Wishlist does not work : Just because you still do not set link / page for wishlist http://prntscr.com/mfojht
    Pls add a page then you will see it works
  • Customer

    Posted by: bcaylaak, Feb 2, 2019 at 17:59 (6 year ago)

    okey, thank you. When will the new update come? For troubleshooting. Would you like to send me the mail? I want to keep a spare.
  • Manager

    Posted by: yame, Feb 3, 2019 at 15:10 (6 year ago)

    Sorry. You mean that the update of theme? If that, when we have any updating, it will have a notification in your site then you can follow this to update
  • Customer

    Posted by: bcaylaak, Feb 3, 2019 at 23:05 (6 year ago)

    Would you please mail the demo file?
  • Supporter

    Posted by: hoangkhanh, Feb 4, 2019 at 00:57 (6 year ago)

    Everything you need in the Sample Data folder in the theme pack.
  • Customer

    Posted by: bcaylaak, Feb 4, 2019 at 16:51 (6 year ago)

    it doesn't work. That's why I asked you for support. Can you send me the demo file that is running?
  • Manager

    Posted by: yame, Feb 5, 2019 at 02:49 (6 year ago)

    So pls download from this link: https://drive.google.com/file/d/1TqSdud4ZsRuuhdU_07eTgU6cdoDQsfAG/view?usp=sharing
    This is the Sample Data folder of theme demo
  • Customer

    Posted by: bcaylaak, Feb 26, 2019 at 19:00 (6 year ago)

    WPBakery Page Builder Settings is not activate. How do we activate it? could not update the last. Can you do it?
  • Manager

    Posted by: yame, Feb 27, 2019 at 08:26 (6 year ago)

    Yes, of course. I updated plugin for you: http://prntscr.com/mqpvp9

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.

    Thank you so much!
    Yame
  • Customer

    Posted by: bcaylaak, Mar 1, 2019 at 18:30 (6 year ago)

    I want to theme uptade. Update:3.2.8
  • Manager

    Posted by: yame, Mar 2, 2019 at 04:25 (6 year ago)

    When you get the notification to update the theme, please make sure that you still do not modify or customize anything / any codes in Parent theme (Because we just update for Parent theme). If you customized something, please back up all then you can move into the Child theme, it will be better for your site. To update the theme, please follow these steps:

    Step 1: Backup your site( Include codes + Database) and download the latest version of theme
    Step 2: From the dashboard >> Appearance >> Theme, you need to activate the default template ( Ex; Twenty Seventeen theme)
    Step 3: Click on Electronic and then click Delete ( look down in the right).
    Step 4: Return the Appearance, choose Theme >> Add New >> choose your latest theme version >> Install
    Step 5: Activate again all the required plugins.

    Please do it then let me know your result
    Regards,
    Yame
  • Manager

    Posted by: yame, Apr 8, 2019 at 08:21 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES