Kutethemes

Customer

Infinite scrolling bug, page selector bug

Posted by: ys21kft Jan 24, 2019 at 18:28 (6 year ago)

If I choose infinite scrolling it works only a few times then it stop working... let me explain:

1. choose infinite scrolling
2. select category more than 21 items , scroll down, it works..
3. select another category , repeat
4. select another... it stopp working, you scroll down, but it does not load the products....

Page selector...
if you use pagination because the infinite scrolling does not works..
then you click on the next page and it does not bring you the top...
if you select previous page, it leads you into the middle of the page instead of the top...

i am using home 01 style..

checked it with standard and private browsing and with safari and chrome.. same results...

Customer

Posted by: ys21kft, Jan 24, 2019 at 19:26 (6 year ago)

Its also does the same if you select a filter option in the shop widget... color, brand, anything.. it does not drop you to the top...
Customer

Posted by: yame, Jan 25, 2019 at 06:26 (6 year ago)

Hi mate,

Could you please provide me your admin account? I would like to check in your site then will give you the correct answer

Regards,
Yame
Customer

Posted by: ys21kft, Jan 25, 2019 at 06:33 (6 year ago)

check it and fix it please. both, the infinite scrolling / page selecting and when I select a filter from the shop widget menu, for example a color.
Customer

Posted by: ys21kft, Jan 25, 2019 at 06:38 (6 year ago)

actually your demo site does the same.. so not really needed my website... (just an idea)
Customer

Posted by: yame, Jan 25, 2019 at 08:35 (6 year ago)

I also test this issue and also see this.
Please provide me your FTP account. My coder will use if needed.
Beside, I will inform you when I get any coder's feedback. Thanks for your patience!
Customer

Posted by: ys21kft, Jan 25, 2019 at 08:41 (6 year ago)

here it is a video also , it shows your demo site, your hosting...

you can see the pagination and infinite scrolling not good and also if i select a filter

problem is that it should scroll back to the top of the site when i select a new page or a filter... but i have to scroll manually

infinite scroll just stops working after a time, you can see on the video also

thanks

https://www.dropbox.com/s/v3igpciuezr6t2j/scrolling.mov?dl=0
Manager

Posted by: yame, Jan 26, 2019 at 03:44 (6 year ago)

Hmm. I see. I already sent to my coder this issue, hope that he will check soon.

I will inform you when I get any his feedback
Customer

Posted by: ys21kft, Jan 26, 2019 at 08:21 (6 year ago)

Okok, I wait for your news, thanks Yame
Manager

Posted by: yame, Jan 28, 2019 at 07:55 (6 year ago)

Hello,

I got the feedback from coder:
- Infinite Scrolling: Fixed. Pls check with this style
- Pagination: Just because we are using option ajax so the page is not allowed to re-load. Hope you will understand this

Regards,
Yame
Customer

Posted by: ys21kft, Jan 28, 2019 at 20:10 (6 year ago)

great thank you :))))

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