HomeSupport systemWordPressBiolifeProblem with Import template
  • Customer

    Problem with Import template

    Posted by: APODMAN1 Jan 21, 2019 at 17:36 (6 year ago)
    Hi,
    I have problems with your theme.
    I can not import one template, I go in OVIC > IMPORT DATA, and it doesn't show me anything, i doesn't show me any template to install.
    What do I have to do ?
    I have installed the last wordpress version: WordPress 5.0.3
    Please this is my contact email alander@andbox.pro

    Please, tell me what do I have to do as soon as possible.

    Thanks
  • Customer

    Posted by: yame, Jan 22, 2019 at 08:50 (6 year ago)

    Hi mate,

    Could you please provide me your admin + FTP account? I would like to check in your site then will give you the correct answer.

    Regards,
    Yame
  • Customer

    Posted by: APODMAN1, Jan 23, 2019 at 14:22 (6 year ago)

    Hi,
    This problem I resolved changing from child them to the normal theme.
    But now I have some more problems:

    * I need to change the logo, align it to the left and menu align to the right side and I cannot.
    * the background color from header is black, when I change the size from my screen maybe for tablet size the color changes to red, I do not want to change it.
    * for mobile, I do not want the menu on footer, how do I change it ?
    * the option to change the header layout I sow it just once, now I can not see in the option theme as before why ?
    Thanks
  • Customer

    Posted by: APODMAN1, Jan 23, 2019 at 14:34 (6 year ago)

    This is my wordpress account I forgot to send you
  • Customer

    Posted by: APODMAN1, Jan 24, 2019 at 16:52 (6 year ago)

    please I need support, I need your help

    SliderRevolution does not work for tablets and mobile, the images change the color to more opacity. What is the problem ?
    I have bought many templates for wordpress, This is the unique I have problem.
  • Manager

    Posted by: yame, Jan 25, 2019 at 06:22 (6 year ago)

    Hi mate,

    I see that you are activating the Child theme. So could you please help me to take the screenshots for all issues you are facing with? I will check one by one then give you the correct answer.

    Thanks!
  • Customer

    Posted by: APODMAN1, Jan 30, 2019 at 10:34 (6 year ago)

    The logo I wish to the left side please
    Captura-de-pantalla-2019-01-30-a-las-11.31.48-5c517dbcc2bdc.png
  • Customer

    Posted by: APODMAN1, Jan 30, 2019 at 10:45 (6 year ago)

    all images from sliderRevolution change it opacity when I see it since a mobile phone or tablet, I create a page test just for you see it.
    https://acsa.group/test

    Thanks
    Captura-de-pantalla-2019-01-30-a-las-11.40.57-5c51805939282.png
  • Customer

    Posted by: yame, Feb 1, 2019 at 03:31 (6 year ago)

    1. Logo. I also sent to my coder. However we are in the Tet vacation so he may check later. Pls be patience to wait. I will inform you when I get any his feedback

    2. Revolution. I am not sure but when I check your test site in mobile or tablet version, the Image slide still displays well. And, in the Revolution slider plugin, it has some configuration for some different screens. You can check again your configuration there

    Thanks again for your patience!
    Yame
  • Manager

    Posted by: yame, Feb 1, 2019 at 16:52 (6 year ago)

    1 is done. Pls check your site then let me know your result

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