HomeSupport systemWordPressBiolifeTranslations of the theme
  • Customer

    Translations of the theme

    Posted by: stefanostarprint Jan 18, 2019 at 09:35 (6 year ago)
    Sorry, how can I translate the theme into Italian?
    I would also like to ask how to customize the single post page, I would like to remove it written by:.... and comments
    Thank you
  • Customer

    Posted by: yame, Jan 21, 2019 at 09:51 (6 year ago)

    Hi mate,

    - If you want to have the multi language, the best suggestion is you can use plugin WPML plugin. This is the paid plugin so it can translate your site automatically. Otherwise, if you just use your own language, you can use plugin Loco Translate. It is free, then you have to translate manually

    - ask how to customize the single post page: Could you please take the screenshot for all the locations that you want to remove, then my coder will check and help you

    Regards,
    Yame
  • Customer

    Posted by: stefanostarprint, Jan 21, 2019 at 12:20 (6 year ago)

    I have to translate the whole site, I used the file biolife.pot under languages, creating with poedit the files biolife.po and bioife.mo
    But on the site does not update all the terms remain in English, except those that I have edited directly on the pages.
    What could be the problem?
    Thank you
  • Manager

    Posted by: yame, Jan 22, 2019 at 08:51 (6 year ago)

    Your FTP is not connected, it might be wrong. Pls provide me the correct one then my coder will check it for you
  • Customer

    Posted by: stefanostarprint, Jan 22, 2019 at 09:36 (6 year ago)

    Sorry, try
    ftp.starprintstudio.it
    user: 3024950@aruba.it
    pwd: stefanostar01
    folder: www.nonsolobioitalia.it

    Thank you
  • Manager

    Posted by: yame, Jan 23, 2019 at 07:13 (6 year ago)

    http://prntscr.com/mawol9
    It's not correct, mate. Pls check it again.
    And, please DO NOT post all your accounts here. Pls move to the secret information box below
  • Customer

    Posted by: stefanostarprint, Jan 23, 2019 at 07:38 (6 year ago)

    must put encryption: use only ftp in the clear, user and password are correct
    accessi-5c4819f10a3d4.jpg
  • Manager

    Posted by: yame, Jan 24, 2019 at 01:40 (6 year ago)

    I've replied on your another ticket.
    http://prntscr.com/mbbyc6
    It's still the same. I cannot access to this
    If you have Cpanel account, pls provide me
  • Customer

    Posted by: stefanostarprint, Jan 24, 2019 at 09:38 (6 year ago)

    I do not have an accaount cpanel but I use Aruba as a register, I access using filezille just so you do not have to use TLS as a connection but use only ftp in the clear.
    Thank you
  • Manager

    Posted by: yame, Jan 25, 2019 at 02:22 (6 year ago)

    Yes, I also used Only use plain FTP to access to your FTP but it is impossible: http://prntscr.com/mbu8as
  • Customer

    Posted by: stefanostarprint, Jan 25, 2019 at 10:10 (6 year ago)

    L'Host is wrong, I return the accesses again in Secret information
  • Manager

    Posted by: yame, Jan 26, 2019 at 07:11 (6 year ago)

    I did not see any difference when trying with the new one :(
    Do you have Cpanel? I think the IP from us is being blocked in your country, just I guess. Can you check it?
    IP for today in my country is 171.244.68.20, it will be changed day by day so if you can connect to me right now, pls check it
  • Customer

    Posted by: stefanostarprint, Jan 26, 2019 at 08:27 (6 year ago)

    https://prnt.sc/mbu8as as hos you put: ftp.nonsolobioitalia.it, it's wrong! I sent you another host .
    Unfortunately I do not have cpanel if you can we can connect with chrome remote dekstop and you can access my ftp.
    but we try to close quickly because if we do not solve, I have to do all the manual translations and it takes a lot of time
    Thank you
  • Manager

    Posted by: yame, Jan 28, 2019 at 02:04 (6 year ago)

    It's still there: https://prnt.sc/md14yp

    I think I must support for you via skype, there you can provide me your teamviewer id then my coder will check for you
    Pls add my id: yame_kutetheme Then pls let me know who you are. I have a lot of request then I need to recognize you
    That's the unique way I can do to help you solve the issue
  • Customer

    Posted by: stefanostarprint, Jan 28, 2019 at 10:21 (6 year ago)

    Hello, I contacted you on Skype
    My Skype name is: moniagi71
    Thank you
  • Manager

    Posted by: yame, Jan 29, 2019 at 02:34 (6 year ago)

    Ahh, I got you and sent you the massage, pls check
    Thanks!

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