• Customer

    The load time is very slow

    Posted by: kantemir Jan 18, 2019 at 08:37 (6 year ago)
    Hi, Kutethemes!

    We like your theme design. But the time load is very very slow.
    Can help us with speeding it up, please?

  • Customer

    Posted by: yame, Jan 21, 2019 at 09:35 (6 year ago)

    Hi mate.

    I hope that with these suggestions will help you to improve the speed loading time:

    You should please try using some methods below to improve the loading speed:
    - Install the Autoptimize plugin
    - Remove unnecessary plugins
    - Optimize product images
    - Install the jsDelivr – WordPress CDN plugin
    - Intstall the WP Super Cache
    - Contact with your hosting administrator to increase the speed
    Hope it useful for you!
    Regards,
    Yame
  • Customer

    Posted by: kantemir, Jan 22, 2019 at 12:10 (6 year ago)

    - Install the Autoptimize plugin - DONE
    - Remove unnecessary plugins - DONE
    - Optimize product images - DONE
    - Install the jsDelivr – WordPress CDN plugin - tried, didn't make any difference
    - Intstall the WP Super Cache - DONE, but with different cache plugin
    - Contact with your hosting administrator to increase the speed - the website is on VPS

    But the load time is very very long anyway.
  • Manager

    Posted by: yame, Jan 23, 2019 at 08:51 (6 year ago)

    My coder already checked your site and he also saw that you installed many heavy plugins. That's why your site is so slow when loading pafge. Pls think carefully then deactivate some of them
  • Customer

    Posted by: kantemir, Jan 23, 2019 at 10:26 (6 year ago)

    Could you please give a list of those "many heavy plugins"?
    Most of the installed plugins came with the theme.
    Part of plugins installed by us only effect the back end.
    And the remaining few works perfectly fine on other our websites without slowing them down.

    We took as foundation for our website this demo https://biolife.kutethemes.net/home-03/
    And the demo scores just 14 out of 100 at google page speed test for mobile devices.
    So the problem is not only with "heavy plugins" (even if the plugins truly affect website's speed), but with the them itself.
    Could you please help us somehow? Or your theme is just coded that way?
  • Customer

    Posted by: yame, Jan 24, 2019 at 02:24 (6 year ago)

    For speed loading time: You can enable the gzip compression in your hosting and purchase SSL for your host. It is both better for SEO and speed.
    And, see in my attachment, you can deactivate these options if you do not need to use. It's quite heavy for your site
  • Manager

    Posted by: yame, Apr 11, 2019 at 08:35 (6 year ago)

    Hi mate,

    If you do not have any replies here, I will close this ticket

    For any questions, please submit a new one then provide accounts, I will check for you

    Best regards,
    Yame

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