HomeSupport systemWordPressTechOneneed hep in theme
  • Customer

    need hep in theme

    Posted by: Altayir01547896 Jan 6, 2019 at 17:57 (6 year ago)
    i purchased your item.
    1) import all demo content to my site
    credentials are
    http://www.altayir.com/login
    username:- Altayir786009
    naveed786@#$
  • Customer

    Posted by: yame, Jan 7, 2019 at 02:32 (6 year ago)

    Hi mate,

    I see and I guess that your importing demo data process was not completed.
    I see that you still do not have any your own data (like products, posts, images, ...) So may I reset your site then will help you to re-install the theme?
    If that, pls provide me your FTP account then let me know which home page demo you want to import.

    And, PLEASE DO NOT post your account public. It's not safe for your site (anyone can see and access to). Pls post all your accounts in the Secret information box below

    Awaiting your reply ...
    Yame
  • Customer

    Posted by: Altayir01547896, Jan 7, 2019 at 11:55 (6 year ago)

    i want HOME 03 DEFAULT FOR MY WEBSITE
    WORDPRESS LOGIN CREDENTIALS ALREADY PROVIDED
    FTP DETAILS ARE AS
    Please go to dashboard.viewen.com and logon to
    email :- nsmosp@gmail.com
    naveed10@$
    go to altayir.com in services & get cpanel access
  • Manager

    Posted by: yame, Jan 8, 2019 at 02:12 (6 year ago)

    It's done. Pls check your site again. I've imported home page demo 03 for your site successfully
  • Customer

    Posted by: Altayir01547896, Jan 8, 2019 at 05:05 (6 year ago)

    i want vendor registration on home page i have multi vendor login plugin activated, i dont want that from topside i.e from upper side of logo there appears login, fb, store location. please remove it.
  • Customer

    Posted by: Altayir01547896, Jan 8, 2019 at 05:37 (6 year ago)

    and one thng more i am clicking on cart icon but it redirects me to home page again
  • Customer

    Posted by: yame, Jan 8, 2019 at 08:33 (6 year ago)

    Excuse me, is that the filed that you want to remove? http://prntscr.com/m4cr55

    Cart icon: you have to add Cart page for icon: Woo > Settings > in Advanced tab, then select the Cart page http://prntscr.com/m4cvcj

    And, pls check again. I cannot access to your admin account anymore. Pls post all your accounts in the Secret information box below
  • Customer

    Posted by: Altayir01547896, Jan 8, 2019 at 09:59 (6 year ago)

    yes i want to remove them and create separae menu for them . bcz on mobile they are appearing odd. so help me to remove them . and try again admin credentials are all okay
  • Manager

    Posted by: yame, Jan 9, 2019 at 00:58 (6 year ago)

    Okay I see. I will send to my coder and inform you when I get any his feedback
    Thanks for your patience!
  • Customer

    Posted by: Altayir01547896, Jan 9, 2019 at 06:19 (6 year ago)

    please remove social icons, newsletter, About also on top. My menu should start from Altayir logo
  • Manager

    Posted by: yame, Jan 9, 2019 at 09:01 (6 year ago)

    Hello,

    It's done. Pls check your site again
  • Customer

    Posted by: Altayir01547896, Jan 9, 2019 at 08:35 (6 year ago)

    Remove currency drop down also
  • Customer

    Posted by: Altayir01547896, Jan 9, 2019 at 08:52 (6 year ago)

    Now, where i will set login, register any option
  • Customer

    Posted by: yame, Jan 9, 2019 at 09:37 (6 year ago)

    So for now, what do you want to display on the top header? You asked me to remove the Login & Register then now you want to set it again?
  • Customer

    Posted by: Altayir01547896, Jan 9, 2019 at 09:52 (6 year ago)

    i want to set it again but not at topbar but on another menu or somewhere else
  • Manager

    Posted by: yame, Jan 10, 2019 at 01:32 (6 year ago)

    So please define the exact location then my coder will check for you
  • Customer

    Posted by: Altayir01547896, Jan 12, 2019 at 13:21 (6 year ago)

    where i will create website
  • Customer

    Posted by: Altayir01547896, Jan 12, 2019 at 13:22 (6 year ago)

    where i will create categories
  • Customer

    Posted by: yame, Jan 16, 2019 at 01:17 (6 year ago)

    Excuse me, you mean that you want to add the category into search bar or in vertical menu, don't you?
    Please make your requirement clearly then I will give you the correct answer
  • Customer

    Posted by: Altayir01547896, Jan 16, 2019 at 06:25 (6 year ago)

    sir i will list the problem in series wise.
    1) On mobile view, you see that Menu bar & logo is appearing at the centre i want them on the left side. please do this.
    2) Where i will add the categories or change the earlier categories which will be visible on vertical menubar not on search bar on both pc and mobile
    please reply me as soon as possible
  • Manager

    Posted by: yame, Jan 17, 2019 at 02:46 (6 year ago)

    I cannot access to your link domain so I cannot check it for you http://prntscr.com/m882lo
    pls provide the correct one then I will check
  • Customer

    Posted by: Altayir01547896, Jan 17, 2019 at 08:30 (6 year ago)

    tell me how to make categories
  • Manager

    Posted by: yame, Jan 17, 2019 at 09:50 (6 year ago)

    If you are mentioning on this location: http://prntscr.com/m8c62v
    you can change in Appearance > Menus > select the Vertical Menu then modify as your ways. Please check
  • Customer

    Posted by: Altayir01547896, Jan 17, 2019 at 16:39 (6 year ago)

    resolve this problem, site is working fine now.
    On mobile view, you see that Menu bar & logo is appearing at the centre i want them on the left side. please do this.
  • Customer

    Posted by: Altayir01547896, Jan 17, 2019 at 18:45 (6 year ago)

    and second thing i create almost many categories but that are not appearing on front home page, please help me with guide video...
    and also resove my this issue "On mobile view, you see that Menu bar & logo is appearing at the centre i want them on the left side." but change the header 03 otherwise my changes will lose
  • Customer

    Posted by: yame, Jan 18, 2019 at 08:36 (6 year ago)

    Menu bar and Logo on mobile version: DONE. The css code is in the Theme Options, you can check.

    Categories: Where location do you want to put the categories on your front page site? just describe clearly this point then I will check for you
  • Customer

    Posted by: Altayir01547896, Jan 18, 2019 at 14:55 (6 year ago)

    i want to point categories on vertical menu ....
  • Customer

    Posted by: Altayir01547896, Jan 19, 2019 at 11:41 (6 year ago)

    NEW admin login psrd is tf)C#H$WDYhGqCb&YwSe$SJ%
  • Customer

    Posted by: yame, Jan 21, 2019 at 06:19 (6 year ago)

    I cannot access to your admin you provided. But, pls move it to the Secret Information box below, it will be safe for your site.
    About your question, do you want to add the categories for your vertical menu item?
  • Customer

    Posted by: Altayir01547896, Jan 21, 2019 at 11:39 (6 year ago)

    Yes i added the categories in the vertical menu but on PC sub categories are appearing like a list not like as a Demo on TECH 03 Please look into this issue and admin credential are same and i have already send you new password
  • Manager

    Posted by: yame, Jan 22, 2019 at 08:07 (6 year ago)

    I tried to access to your back end site with https://altayir.com/wp-admin, but it's impossible.
    You should build mega menu by building mega menu for your site, then it will display with the correct structure
    Or, please by somehow, let me access to your back end site then I will check for you
  • Customer

    Posted by: Altayir01547896, Jan 30, 2019 at 15:21 (6 year ago)

    Sorry sir for the inconvenience,
    I am facing the following problems on this.
    1) when i try to login by this url www.altayir.com/login it shows me a comment section page.
    2) when i try to login by this url www.altayir.com/wp-admin it shows me again a comment section page.
    3) when i try to login by this url www.altayir.com/ladmin it shows me a comment section page again.
    4) Then the only login possible is from https://www.altayir.com/my-account/ which is the url for customer login or vendor login. which is most dangerous if hackers knows this.
    I request you to please fix these kinds of issue asap possible .
    Also i have inputted live credentilas on payumoney on woocommerce section setting page , on settings its shows choose redirect login success page. Please configure this one also. I am sharing my all details on secret information tab.
  • Customer

    Posted by: yame, Jan 31, 2019 at 04:51 (6 year ago)

    1, 2, 3: Pls see these attachments then you will understand:
    https://prnt.sc/mek56w
    https://prnt.sc/mejqve

    4. when you try to login by these urls, this plugin( Theme My Login) will redirect to login page (it is www.altayir.com/login) and when you try to login by my account page it is login template of woocomerce system( you can edit this template in woocommerce's setting )

    Regards,
    Yame
  • Customer

    Posted by: Altayir01547896, Jan 31, 2019 at 11:57 (6 year ago)

    i have inputted live credentilas on payumoney on woocommerce section setting page , on settings its shows choose redirect login success page. Please configure this one also. I am sharing my all details on secret information tab
    what about this ?
  • Customer

    Posted by: Altayir01547896, Jan 31, 2019 at 12:23 (6 year ago)

    Second Problem i noticed i.e
    1) The Quantity bars are not working the default value is 1 which is not increasing by buttons or by input.
    2) When i am adding attributes from ADD PRODUCT PAGE FROM WCFM MULTIVENDOR MARKETPLACE ADD PRODUCTS==> ATTRIBUTES , then after saving the product the attributes are not appearing on the product page. please look into this
    this is the product link page https://www.altayir.com/product/blue-solid-flat-boots/ , i have added attributes but not appearing on front page.
    try to resolve my problem asap sir
  • Customer

    Posted by: Altayir01547896, Feb 1, 2019 at 03:45 (6 year ago)

    Your theme has no option on checkout to select Size or Select color according to customrs choice which is most mandatory and important
  • Customer

    Posted by: Altayir01547896, Feb 1, 2019 at 06:51 (6 year ago)

    i need your attention on his
  • Customer

    Posted by: yame, Feb 2, 2019 at 15:21 (6 year ago)

    Hi mate,

    1. Quantity bar: Can you take the screenshot for this point then I will check faster?

    2. Create attribute for product: Okay mate. I will send to my coder and he will check for you

    3. no option on checkout to select Size or Select color according to customrs choice: Could you please describe this problem specifically then I will ask the coder.

    By the way, we are in the Tet vacation so my coder may not check timely. I will ask him to check your issue soon then I will inform you when I get any his feedback
    Thanks for your patience!
  • Manager

    Posted by: yame, Feb 14, 2019 at 01:47 (6 year ago)

    2. We cannot access to your admin account. But he suggested that you can delete the Toolkit plugin then re-install it. He also updated the correct Toolkit plugin that solved this problem. So pls try then let me know your result
    Regards,
    Yame
  • Customer

    Posted by: yame, Feb 4, 2019 at 05:04 (6 year ago)

    Hi mate,

    When my coder checked your home page site, it displays this one: http://prntscr.com/mg9mwu

    So, pls contact again to your hosting to solve this first then my coder will continue to check the problem for you
  • Customer

    Posted by: Altayir01547896, Feb 4, 2019 at 10:44 (6 year ago)

    the problem is resolved by hosting provider.
  • Customer

    Posted by: Altayir01547896, Feb 4, 2019 at 10:45 (6 year ago)

    please fix this attribute problem as soon as possible
  • Manager

    Posted by: yame, Feb 5, 2019 at 02:55 (6 year ago)

    I see and sent to my coder again. He will try to check soon.
    Thanks for your patience!
  • Customer

    Posted by: Altayir01547896, Feb 5, 2019 at 04:49 (6 year ago)

    Please fix these attribute function like SIZE OR COLOR Of every product must be visible and selectable for every customer according to their choice.
    Thanks
    Naveed
    Hope u will resolve the issue today asap
  • Customer

    Posted by: Altayir01547896, Feb 5, 2019 at 10:32 (6 year ago)

    Please try to fix this issue as soon as possible
  • Customer

    Posted by: Altayir01547896, Feb 5, 2019 at 11:43 (6 year ago)

    see the issue wholy and fix the issue file attached
    Screenshot-(311)-5c5976e6dc588.png

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