• Customer

    KuteShop Theme - Home 01 Demo - Pictures alignment

    Posted by: rkhullar73 Jan 6, 2019 at 00:21 (6 year ago)
    Hi There,

    Firstly thank you for the great theme. I really like it.

    I am trying to set up Home Page using Demo 01 and kind of stuck with 2 small issues. I tried all possible things but seems missing some simple step.

    If you look into attached sample, The Single images (2 on the top of carousel) are not aligned as you guys had in demo (its kind of in the middle instead of end to end alignment. Also there is a gap in the center in between both.

    2nd issue, I am trying to put image on the left as you have in demo but somehow its not coming up properly beautfully shown in your demo.

    I think there are some issues with my setting. I would really appreciate if you can please help me out.

    Some of the categories based tabs, are not even showing left single images.

    Admin URL and login informations are provided.

    Thanks in advance.
    Rajesh

  • Customer

    Posted by: yame, Jan 6, 2019 at 07:04 (6 year ago)

    Hi mate,

    It seems that your importing process was not completed. Some elements were not imported successfully so your site is quite messing up.
    Could you please provide me your FTP (or Cpanel) account? I would like to check something then will give you the correct answer

    Waiting for your reply ...
    Yame
  • Customer

    Posted by: rkhullar73, Jan 6, 2019 at 12:41 (6 year ago)

    Hi Yame, Thank you for you quick response.

    I had imported Demo 1 via Kuteshop Ovic option and it showed me message "have imported". May be you are right and it didn't get properly imported.

    Please find my ftp details as below.

    Thanks
    Rajesh
  • Customer

    Posted by: rkhullar73, Jan 6, 2019 at 22:37 (6 year ago)

    I have reimported the demo contents and it seems to be working OK. I would really appreciate if you can please take an expert peek and advise if i have missed anything.

    I see duplicate things which could be due to reimporting contents.

    Thanks
    Rajesh
  • Manager

    Posted by: yame, Jan 7, 2019 at 03:07 (6 year ago)

    Yeah I also see that your site is quite complete.
    The duplicate things, you have to delete manually. I suggest you one way to re-import the demo data by adding the default template.
    - You can click on Template button http://prntscr.com/m3wuk3
    - Then you will see the list of default template demos (in Default Template tab) we built for demo site. Select one, then click on the plus icon to add for your site http://prntscr.com/m3wuvd All default template will be imported.

    Just take a look then let me know what I can help more for your site
    Regards,
    Yame
  • Customer

    Posted by: yame, Jan 26, 2019 at 01:09 (6 year ago)

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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