HomeSupport systemWordPressBiolife WPBakery editor doesn't show content. Header nav ...
  • Customer

    WPBakery editor doesn't show content. Header nav is completely off.

    Posted by: valinga27 Nov 30, 2018 at 09:22 (6 year ago)
    When on WPBakery editor, this doesn't show content to be edited in any of the imported pages. On new pages, it won't show any component I add.

    The header nav that shows "All departments" (Header style 2 or 7) is displaying fullwidth messing up this section layout.

    Thanks for your help, i've lost too much time validating these were not my errors.
    Cheers
    wpbakery-nothing-there-5c010158ed1c8.png
    header-nav-off-5c010158ed846.png
  • Customer

    Posted by: yame, Nov 30, 2018 at 09:56 (6 year ago)

    Hi @valinga27,

    I cannot access to your admin account.

    And your FTP account is missing host id.

    Pls provide me your complete account then I will check your site

    Regards,
    Yame
  • Customer

    Posted by: valinga27, Nov 30, 2018 at 11:23 (6 year ago)

    Hi Yame, sorry about that, details attached.
    thank you!
  • Manager

    Posted by: yame, Dec 1, 2018 at 01:32 (6 year ago)

    Okay thanks!
    I sent to my coder also then he will check for you
    I will inform you when I get any his feedback
  • Manager

    Posted by: yame, Dec 3, 2018 at 01:38 (6 year ago)

    Could you please provide the full permission for your accounts.

    In back end, I cannot check the plugins. In FTP, we do not see all the config files. Just some folder.

    If you have Cpanel, it will be better. Otherwise, pls provide the full permission to access
  • Customer

    Posted by: valinga27, Dec 3, 2018 at 09:00 (6 year ago)

    Morning Yame, see details attached .. thank you!
  • Manager

    Posted by: yame, Dec 4, 2018 at 02:07 (6 year ago)

    Thanks! It's fine. I sent to my coder again. And pls be patient, I will inform you when I get any his feedback
  • Customer

    Posted by: valinga27, Dec 4, 2018 at 10:05 (6 year ago)

    Cool, looking forward!
  • Manager

    Posted by: yame, Dec 5, 2018 at 00:44 (6 year ago)

    I got the feedback:
    - Blank page when editing with WPBakery Page Builder in front end: It's done. Pls check again.

    - Messing up when using header style 02 or 07: Just because you installed plugin Share Post On WhatsApp. That plugin was error => the header was messing up. Pls check it
  • Customer

    Posted by: valinga27, Dec 5, 2018 at 08:23 (6 year ago)

    - Thanks for solving the WPBakery Editor issue .. It works now!

    - Headers (any of the available options), however, are now not displaying neither the Primary Menu nor the Vertical one. Thanks for digging into this.
  • Customer

    Posted by: valinga27, Dec 5, 2018 at 14:05 (6 year ago)

    While you are at it, the paddings and margin added via WPBakery editor are not being applied. Thank you!
  • Customer

    Posted by: yame, Dec 6, 2018 at 01:43 (6 year ago)

    I see the problem with both Horizontal menu and Vertical Menu.

    I will send to my coder and he will check it for you. I will inform you when I get any his feedback.
  • Customer

    Posted by: valinga27, Dec 8, 2018 at 20:00 (6 year ago)

    I see he menus are showing now, thank you!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES