HomeSupport systemWordPressBiolifeIssues have to be resolve
  • Customer

    Issues have to be resolve

    Posted by: adminsam Nov 16, 2018 at 01:26 (6 year ago)
    Woocommerce Invoice not yet receiving at a time. Its Receiving after 10 hrs.
    Site loading speed also too slow.
    But i don Know where i have to add languages in top bar.
    Please Solve the issue as soon as possible.

    Thank you,
    Sam.
  • Customer

    Posted by: Kazim Vu, Nov 16, 2018 at 04:23 (6 year ago)

    Hi adminsam
    - The first issue, the cause may be by your connection. Also, to improve speed of site please try using some methods below:
    1. Install the Autoptimize plugin
    2. Remove unnecessary plugins
    3. Optimize product images
    4. Intstall the WP Super Cache
    5. Contact with your hosting administrator to increase the speed
    - About the second issue, di you install the wpml plugin yet? I will show on the top bar when the wpml plugin's installed

    Regards,
  • Customer

    Posted by: adminsam, Nov 18, 2018 at 14:14 (6 year ago)

    nw i installed the plugins but Still not getting the woocomerce new order email
  • Customer

    Posted by: Kazim Vu, Nov 19, 2018 at 03:15 (6 year ago)

    Did you get MailChimp API Key as screenshot yet?
    MailChimp-5bf22ac183d05.jpg
  • Customer

    Posted by: adminsam, Nov 20, 2018 at 02:17 (6 year ago)

    yes i have impemented the MailChimp API Key please find the attachment below
    6 days over till now i did not get the proper solutions
    Main functionality wocmmerce is not working properly
    If it not possible means please refund the amount
    screencapture-demolabsale-in-demo2-spiceonwheels-wp-admin-admin-php-2018-11-20-07_34_49-5bf36eb6484e0.png
  • Manager

    Posted by: yame, Nov 20, 2018 at 04:22 (6 year ago)

    Hi mate,

    I got feedback from my coder.

    We built the theme based on WooCommerce. And this is one of the functionality of Woo. When you order successfully a bill, Woo will handle automatically.
    On the other hand, it is largely due to the mail server. The free mail server usually it is only sent there is a limit

    So, it does not related to the theme. Hope that you can understand for this.

    Regards,
    Yame
  • Customer

    Posted by: adminsam, Nov 20, 2018 at 14:23 (6 year ago)

    Now What i have to do for receiving woocommer new order mail
    Please Give some solutions
  • Manager

    Posted by: yame, Nov 21, 2018 at 07:52 (6 year ago)

    I've tried and also did not receive any emails.

    It comes from your mail server. You can try to contact to hosting provider. It does not related to the theme so I just know to guide you contact to your hosting.

    Hope you understand for this
  • Customer

    Posted by: adminsam, Nov 24, 2018 at 03:11 (6 year ago)

    Site loading speed is to slow
    http://spiceonwheels.se/

    Thanks & Regards,
    Sam
  • Manager

    Posted by: yame, Nov 26, 2018 at 01:16 (6 year ago)

    You should please try using some methods below to improve the loading speed:
    1. Install the Autoptimize plugin => I see that you installed already
    2. Remove unnecessary plugins
    3. Optimize product images
    4. Install the jsDelivr – WordPress CDN plugin
    5. Intstall the WP Super Cache
    6. Contact with your hosting administrator to increase the speed
    Hope it useful for you!
    Regards,
  • Customer

    Posted by: adminsam, Nov 26, 2018 at 02:40 (6 year ago)

    Hai,
    Thanks fr your feedback ill do the following steps
    in woocommerce not getting new order invoice propery
    mail receiving after 3 hrs 5 hrs and some times mail not receiving yet sir
    Server side everything is alright
    please solve the issues sir
    because iam getting pressure on my client side


    http://spiceonwheels.se

    Thank You
    Sam

  • Customer

    Posted by: adminsam, Nov 27, 2018 at 15:32 (6 year ago)

    Where is the ”register” option? (Only found login).

  • Manager

    Posted by: yame, Nov 28, 2018 at 04:19 (6 year ago)

    I see that you still have 2 forms: http://prntscr.com/lnvs5u

    Or what is your intention?
  • Customer

    Posted by: adminsam, Nov 28, 2018 at 12:34 (6 year ago)

    customer have to been login before purchasing the product i found only login option but no signup......

    while new customer login welcome message send for both client and customer via mail. We are configure on that two plugin some issuse is there.. thats y we are going to integrate theme default login and signup option...we find only login option we cant find signup option.

    Thank You,
    Sam.
  • Manager

    Posted by: yame, Nov 29, 2018 at 02:26 (6 year ago)

    You can go to WooCommerce > Settings > Accounts & Privacy then refer this one http://prntscr.com/lobhe5
  • Customer

    Posted by: adminsam, Dec 7, 2018 at 01:58 (6 year ago)

    while new user registration. registered users gets mail but admin not getting the new user registration mail please give some solution for this
    Thank you,
    Sam.
  • Manager

    Posted by: yame, Dec 7, 2018 at 03:53 (6 year ago)

    The admin has to check then he will know if there is any new registered account or not. Pls go to Users > All users the see the list there.
    And, this is the feature of WordPress. We also are not allowed to intervent. Hope you understand for this
    Thanks!
  • Customer

    Posted by: adminsam, Dec 11, 2018 at 02:56 (6 year ago)

    Thanks for your support
    Hw to filter product catagery by brand

    Thank You.
  • Manager

    Posted by: yame, Dec 12, 2018 at 07:34 (6 year ago)

    You can use the widget Ovic - Attribute Product then you can add Brand for product to filter
    http://prntscr.com/ltvfk2
  • Customer

    Posted by: adminsam, Dec 18, 2018 at 02:59 (6 year ago)

    How to hide in stock details in product categegories
    Thank You
    screencapture-spiceonwheels-se-product-category-flour-2018-12-18-08_27_12-5c18628f0713e.png
  • Customer

    Posted by: yame, Dec 18, 2018 at 07:48 (6 year ago)

    This text can be hided but you have to do in code. Here we will give you the location, you can go there to remove this text. Then whenever you update theme, this text will be added back, just continue to remove it in code.
    Go to: ... wp-content\themes\biolife\woocommerce\product-styles, select the product style you are applying for your site, search for "biolife_get_stock" then delete the lines that include this text
    See in my attachment to understand

    If you are satisfied with our support, would you please spend a little time to give us a good review + 5 stars on website http://themeforest.net/downloads. It's really very worth with me.
    Thank you!
    biolife_hide-text-5c18a63c20284.jpg

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