• Customer

    How to Change Domain in Domain Manager from my Support Account

    Posted by: crispmm Nov 10, 2018 at 05:10 (6 year ago)
    Hi, My Developer had changed the domain on domain manager but i want my domain should be changed to www.zolokart.com. How to do this as I am unable to get updates and other help.

  • Customer

    Posted by: Kazim Vu, Nov 11, 2018 at 02:41 (6 year ago)

    Hi crispmm
    It's impossible. If you have any changes, please provide your domain + wp-admin +FTP or Cpanel accounts via secret information area. We will check and help you.
    Thank you and have a nice day!
    Kazim
  • Customer

    Posted by: crispmm, Nov 12, 2018 at 05:24 (6 year ago)

    I am facing these problems.

    1. When I am trying to cll products using Kute Shop Element Kuteshop Products they are not visible on my website.

    2. This error is showing: "Require theme ver >= 3.2.1, Please update auto Update Core or Themes for use plugin "Kuteshop Toolkit" ver >= 1.1.5"

    I am using Home2 as Homepage

  • Customer

    Posted by: Kazim Vu, Nov 12, 2018 at 06:05 (6 year ago)

    It's a warning only.In this case, you should update to the latest theme version and let me know your results.
    Kazim
  • Customer

    Posted by: crispmm, Nov 12, 2018 at 07:38 (6 year ago)

    I am not getting option od updating to latest theme
  • Customer

    Posted by: crispmm, Nov 12, 2018 at 07:51 (6 year ago)

    Can you check why my Kuteshop Toolkit Products is not working on my website

  • Customer

    Posted by: Kazim Vu, Nov 12, 2018 at 08:59 (6 year ago)

    Please update to the kuteshop 3.2.5 before. To update you can refer this video shot
    https://youtu.be/v6eRI6ebhkE
    Kazim
  • Customer

    Posted by: crispmm, Nov 12, 2018 at 09:06 (6 year ago)

    But it will erase my all settings and customizations
  • Customer

    Posted by: Kazim Vu, Nov 13, 2018 at 06:25 (6 year ago)

    Where did you custom? It wont be lost if you customized in the child theme.

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