Kutethemes

Customer

Page builder is not working

Posted by: brycemwatts Oct 30, 2018 at 21:42 (6 year ago)

Hi I bought the theme today and can't use it properly. Tried to use the purchase code to active ovic plugin and says license keys do not match.

Customer

Posted by: yame, Oct 31, 2018 at 01:45 (6 year ago)

Hi @brycemwatts,

Thanks for your purchasing.

When you bought the theme from Themeforest, you do need to add any license key, your site still runs correctly. You also get the full features on theme.

If there is any updating, we will update theme, the you do the same by updating via theme up to the latest version.

In case you have any problems when using, you can provide me your admin + FTP account. I will check then help you
Regards,
Yame
Customer

Posted by: brycemwatts, Oct 31, 2018 at 16:36 (6 year ago)

Hi again,

What about the WPBakery Page Builder? It says the same and i don't know how to edit certain things, checked the documentation included in the zip file but there's nothing about that, example the footer builder, if you want i can give you access to WP and ssh to the server
Manager

Posted by: yame, Nov 1, 2018 at 02:01 (6 year ago)

Could you take the screenshot for the issues you are facing?

Then provide me your admin + FTP. I will check if needed

Advanced Search

Category Username ID Topic

FORUM CATEGORIES

WordPress
- Armania 30
- Biolife 30
- Boutique 70
- Dukamarket 29
- Ecotech 7
- Elinor 12
- KuteShop 29
- Masino 1
- Moozo 5
- Ocolus 5
- TechOne 26
- Turan 6
- Umeno 13
- Uminex 12
Prestashop
- Boutique 0
- Logancee 0
- London Stars 0
- SuperShop 0
HTML Templates
- Alesia 0
- Biolife 0
- Boutique 0
- EDO 0
- Envy 0
- Krystal 0
- KuteShop 0
- Leka 0
- LuckyShop 0
- Quinto 0
- Techone 0