Kutethemes

Customer

Site Timeout

Posted by: seyhan Oct 29, 2018 at 03:03 (6 year ago)

Hello. I was having a lot of problems installing the demo content after a clean install of the theme. And now the site times out. Please advise how I can get this up and running as the documentation isn't clear or relevant. Thanks

Customer

Posted by: yame, Oct 31, 2018 at 01:08 (6 year ago)

Hello mate,

Could you please provide me again your complete accounts?

Admin is not correct and FTP is missed the server. I would like to check something on your site then will give you the correct answer

Awaiting for your reply
Yame
Customer

Posted by: seyhan, Oct 31, 2018 at 07:14 (6 year ago)

Sorry, I reinstalled the theme again since my first message. Login details are attached.

My main issues are:

1. The site runs too slow, with and without Revolution Slider activated. I'm going to try upgrading my server to 4CPU + 4GB RAM to see if it fixes this. I need it to load at a decent speed. Can you advise what server spec you think would run this theme comfortably?

2. The documentation for installing the demo data is outdated and so I'm not 100% sure how to do it. Should i be using the files in the Sample Data folder? Should i be manually importing the Revolution Slider zip files? What options to choose in the Ovic Import procedure?

Thanks for your help
Admin

Posted by: james, Jan 31, 2019 at 02:04 (6 year ago)

Hi,

Please reply here

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