HomeSupport systemWordPressKuteShopMobile Responsive
  • Customer

    Mobile Responsive

    Posted by: dihatzid Oct 13, 2018 at 15:28 (6 year ago)
    Hello Kazim

    I have 2 problems with mobile responsive

    1) Popup on mobile (the popup is big and I don't now how to fix it)
    2) Brand sowcase (I have problem with product brand) *Important: Is actice olny Frezyderm brand with two products.

    regards
    Jim
  • Customer

    Posted by: dihatzid, Oct 13, 2018 at 17:17 (6 year ago)

    my codes
  • Customer

    Posted by: Kazim Vu, Oct 15, 2018 at 03:54 (6 year ago)

    Hi
    COuld you please provide your FTP account via secret information area? My coder will check and reply you asap
    Kazim
  • Customer

    Posted by: dihatzid, Oct 15, 2018 at 09:15 (6 year ago)

    Hi

    I sent my codes...
  • Customer

    Posted by: Kazim Vu, Oct 15, 2018 at 09:58 (6 year ago)

    I need your FTP or Cpanel account (not wp-admin account)
  • Customer

    Posted by: dihatzid, Oct 15, 2018 at 11:16 (6 year ago)

    It isn't cpanel but plesk
  • Customer

    Posted by: Kazim Vu, Oct 16, 2018 at 02:45 (6 year ago)

    Good morning
    - About issue 1: It's the same on my demo. I have discussed with the author of theme. He will check and reply us asap.
    - About issus 2: I am not clear your intention, do you want to show more than 2 products? Could you connect to me via skype: itsonla ? I would like to live chat and need more info from you.
    Kazim
  • Customer

    Posted by: dihatzid, Oct 16, 2018 at 14:49 (6 year ago)

    yes of cource my name skype is dihatzid_1

    but
    look attached your email my video

    Jim
  • Customer

    Posted by: Kazim Vu, Oct 17, 2018 at 03:01 (6 year ago)

    The issue 1, it's fix at the Kuteshop 3.2.2,. Please update it and let me know your results
    Kazim
  • Customer

    Posted by: dihatzid, Oct 17, 2018 at 13:36 (6 year ago)

    The issue 1 is OK!

    Thank you!
  • Customer

    Posted by: Kazim Vu, Oct 18, 2018 at 01:44 (6 year ago)

    - About issue 2, i have connected via skype, please text me when you are there.
    Kazim
  • Customer

    Posted by: dihatzid, Oct 22, 2018 at 15:13 (6 year ago)

    I didn't forgot you but I waiting my new webcam

    I'm sorry!
  • Customer

    Posted by: Kazim Vu, Oct 23, 2018 at 02:26 (6 year ago)

    How about the Brand sowcase issue above? Do you want to show more than 2 products?
  • Customer

    Posted by: dihatzid, Oct 23, 2018 at 13:30 (6 year ago)

    No, no,
    Either I show one or two or more products (brand products only)
    I have problem with the Screen Mobile
    the products do not look right in the width of the mobile screen
  • Customer

    Posted by: Kazim Vu, Oct 23, 2018 at 17:32 (6 year ago)

    Could you please take screenshot to describe it? My coder will check and update soon
  • Customer

    Posted by: Kazim Vu, Oct 24, 2018 at 03:42 (6 year ago)

    Hi
    In this case, you can set 2 products as the link image: https://prnt.sc/l9ogt4. If you dont want, my coder will fix again
    Thanks
  • Customer

    Posted by: dihatzid, Oct 24, 2018 at 08:16 (6 year ago)

    Hello Kazim,

    You are openning my site your mobile phone (not your desktop) and you are going to the BRAND SHOWCASE, you are look at two brands:
    1) Freziderm (It has setting, simple products and it works properly)
    2)Clearblue (It has setting, brand products and it has problem)

    Thanks a lot
  • Customer

    Posted by: Kazim Vu, Oct 25, 2018 at 01:24 (6 year ago)

    Hi
    I have discussed with coder. I will inform you soon when it's done
    Kazim
  • Customer

    Posted by: Kazim Vu, Oct 25, 2018 at 01:26 (6 year ago)

    Please do not do anything because your host's too slow
  • Customer

    Posted by: dihatzid, Oct 25, 2018 at 08:14 (6 year ago)

    OK!
  • Customer

    Posted by: dihatzid, Oct 25, 2018 at 18:07 (6 year ago)

    I'm waiting!!!
  • Customer

    Posted by: Kazim Vu, Oct 26, 2018 at 07:35 (6 year ago)

    It's fixed, please check and re-update your page. Currently, your host's too slow. Please contact to your host, they will check and fix this issue.
    kazim
    connection-5bd2c3a7291bb.png
  • Customer

    Posted by: dihatzid, Oct 26, 2018 at 09:55 (6 year ago)

    No It's not fixed, I check and I re-update my page but It doesn't work.

    Please check my brands (Freziderm, Clearblue) from your mobile phone.

    thank you
    Jim
  • Customer

    Posted by: Kazim Vu, Oct 29, 2018 at 05:51 (6 year ago)

    Sorry for delay reply because we do not work at the weekend. My coder will check again and reply you soon.
    Thanks for your patience!
    Kazim
  • Customer

    Posted by: Kazim Vu, Oct 29, 2018 at 06:26 (6 year ago)

    Your host's too weak. My coder can not check and update again. Please fix some values below: https://medimart.gr/test.php
    max_execution_time: 360
    memory_limit: 256 or more
    post_max_size: 64M
    upload_max_filesize: 64M
    Kazim
    connection-5bd6a82cec584.png
  • Customer

    Posted by: Kazim Vu, Oct 29, 2018 at 08:40 (6 year ago)

    It's fixed. Please check again
    Kazim
    brand-products-5bd6c79554ecd.png
  • Customer

    Posted by: dihatzid, Oct 30, 2018 at 06:55 (6 year ago)

    YES, It's fixed.


    Thanks a lot
  • Customer

    Posted by: Kazim Vu, Oct 30, 2018 at 09:21 (6 year ago)

    Thanks

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