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  • Customer

    Russian language

    Posted by: tolka5 Oct 4, 2018 at 16:45 (6 year ago)
    Hello! I bought a theme in the hope that it supports many languages, including Russian. But nowhere did I find the possibility of choosing a language, how to do it?
  • Customer

    Posted by: yame, Nov 5, 2018 at 08:58 (6 year ago)

    I would like to recommend that the code we did for you is on the customize of theme. So even when you activate another theme, that code will be lost.
    To be guaranteed, you should back up all that code (include your source code in another file then update or do something to change.

    Here I would like to send you the guideline to update theme to the latest version
    (even in Child theme or Parent theme)

    Step 1: Backup your site( Include codes + Database)
    Step 2: From the dashboard >> Appearance >> Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    Step 3: Click on Biolife and then click Delete (look down in the right). NOTE: DO NOT delete the Biolife-Child if you install
    Step 4: Return the dashboard choose Plugins then deactivate the Biolife Toolkit, Slider Revolution, WPBakery Visual Composer and delete them.
    Step 5: Return the Appearance menus choose Theme >> Add New >> choose your latest theme version >> Install
    Step 6: Return the Plugins menus >> New >> and choose the Biolife Toolkit (Slider Revolution, WPBakery Visual Composer plugins are the same) >> Install >> and activate them.

    Regards,
    Yame
  • Customer

    Posted by: tolka5, Nov 6, 2018 at 18:58 (6 year ago)

    Well thank you!

    Is there any solution for setting up letters with order confirmation for the buyer? For example, in order for a letter to display product photos, links to it on the website, recommendations for additional products. Can I also change the fields on the checkout page? I would like to remove some fields, simplify the ordering procedure
  • Manager

    Posted by: yame, Nov 7, 2018 at 03:00 (6 year ago)

    Could you tell me clearly for your intention?

    What would you want to change for checkout page? You can mark on the fields you want to change?
  • Customer

    Posted by: tolka5, Nov 9, 2018 at 15:04 (6 year ago)

    I would like to remove these fields to simplify the checkout process.
    2018.11.08-18-18-55-5be5a1e359923.jpg
  • Manager

    Posted by: yame, Nov 12, 2018 at 17:19 (6 year ago)

    I already sent this to my coder and hope that he will check soon. I will inform you when I get any his feedback
  • Manager

    Posted by: yame, Nov 14, 2018 at 01:53 (6 year ago)

    Hi mate,

    Please check your site again. My coder has removed the boxes for you
    http://prntscr.com/li2hec

    If you have other questions, do not hesitate to contact with me.
    Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

    Thank you very much!
    Best regards
    Yame
  • Customer

    Posted by: tolka5, Nov 9, 2018 at 15:07 (6 year ago)

    I would also like to see clickable photos of the ordered goods in the letter with the order confirmation.
    To the name of the ordered goods in the letter was a link to the site.
    And so that there is no division in the letter to the billing address and shipping address, only the shipping address should be indicated.
  • Manager

    Posted by: yame, Nov 12, 2018 at 17:21 (6 year ago)

    It is better if you can provide me a screenshot to describe clearly for your intention
    Thanks!
  • Customer

    Posted by: tolka5, Nov 17, 2018 at 05:39 (6 year ago)

    1. in the subject of the letter you need to make an order number, now the topic is written as "Payment received for your order", but I would like for example like this "For-Hram.ru New Order No. 2197" or in Russian "For-Hram.ru Новый заказ № 2197"
    2. here you need to change the text so that the order number is indicated in bold type, and just below is a greeting for the buyer, for example, "Paul, you made an order in the For-Hram.ru workshop, in the near future our specialists will contact you to agree on all the details, thank you!". in Russian "Паул, вы сделали заказ в мастерской For-Hram.ru, в ближайшее время наши специалисты с вами свяжутся для согласования всех деталей, спасибо!"
    3. to the left of the ordered product I would like to see a small image of this product from the site and so that you can click on it and get either to the site or the full picture will open. The name of the product must be made as a link to the site on the page with this product.
    4. Now it says "Payment Address", the text must be changed to "Delivery Address", in Russian "Адрес доставки"
    Gmail---Для-вашего-заказа-получен-платёж-5befa979282ff.png
  • Customer

    Posted by: tolka5, Nov 17, 2018 at 05:20 (6 year ago)

    Thank! But one more field is not deleted.
    2018.11.17-08-17-41-5befa52626949.jpg
  • Manager

    Posted by: yame, Nov 19, 2018 at 01:03 (6 year ago)

    This is the screenshot from my computer http://prntscr.com/lk0xab

    You should clear cache of your browser then check again
  • Customer

    Posted by: tolka5, Nov 20, 2018 at 08:50 (6 year ago)

    Hello! In different browsers I tried, even in those that I have never used, this field is visible, both on the smartphone and on the computer.
    2018.11.20-11-45-14-5bf3cae8ca53a.jpg
    miGOn9EcBsA-5bf3cae8ca888.jpg
  • Customer

    Posted by: tolka5, Nov 20, 2018 at 08:52 (6 year ago)

    I also wanted to clarify whether you saw my message by e-mails? Wrote a little higher November 17
  • Customer

    Posted by: yame, Nov 21, 2018 at 01:12 (6 year ago)

    http://prntscr.com/lkxlb4
    http://prntscr.com/lkxlq5
    http://prntscr.com/lkxlwj

    I tested on some different devices and I got the same issue. I also really don't know why you still see the box.
    About the e-mails, I just manage this support forum so I do not know where you wrote the emails.
  • Customer

    Posted by: tolka5, Nov 21, 2018 at 06:41 (6 year ago)

    I understood what was happening). You choose the country of Vietnam, everything is in order on this country, the field is not displayed, but it is worth choosing any other country, as it is again visible
  • Customer

    Posted by: tolka5, Nov 21, 2018 at 06:42 (6 year ago)

    by email:
    1. in the subject of the letter you need to make an order number, now the topic is written as "Payment received for your order", but I would like for example like this "For-Hram.ru New Order No. 2197" or in Russian "For-Hram.ru Новый заказ № 2197"
    2. here you need to change the text so that the order number is indicated in bold type, and just below is a greeting for the buyer, for example, "Paul, you made an order in the For-Hram.ru workshop, in the near future our specialists will contact you to agree on all the details, thank you!". in Russian "Паул, вы сделали заказ в мастерской For-Hram.ru, в ближайшее время наши специалисты с вами свяжутся для согласования всех деталей, спасибо!"
    3. to the left of the ordered product I would like to see a small image of this product from the site and so that you can click on it and get either to the site or the full picture will open. The name of the product must be made as a link to the site on the page with this product.
    4. Now it says "Payment Address", the text must be changed to "Delivery Address", in Russian "Адрес доставки"
    Gmail---Для-вашего-заказа-получен-платёж-5bf4fe3b41aa3.png
  • Manager

    Posted by: yame, Nov 21, 2018 at 08:09 (6 year ago)

    If you are online, can you add my skype yame_kutetheme then I will support directly for you to solve all?
    I am there already
  • Customer

    Posted by: tolka5, Nov 23, 2018 at 07:19 (6 year ago)

    you answer very long, in skype the same. I bought the theme in the hope that it will be a simple and convenient setting, but in the end I have not been able to launch the site for a month now, because everything is difficult and not friendly for a simple user, I am saddened.
  • Manager

    Posted by: yame, Nov 23, 2018 at 08:56 (6 year ago)

    I also replied via skype. Pls check it
  • Customer

    Posted by: tolka5, Nov 30, 2018 at 17:38 (6 year ago)

    Hello! How can I translate this phrase myself into Russian?
    "This item will be released at a future date."

    On this page https://www.for-hram.ru/product/horos-9/
  • Manager

    Posted by: yame, Dec 1, 2018 at 03:17 (6 year ago)

    You can change the sentence in Woo > Settings http://prntscr.com/lp86v6

    Try with this
  • Customer

    Posted by: tolka5, Dec 1, 2018 at 09:23 (6 year ago)

    thank you!
  • Customer

    Posted by: tolka5, Dec 1, 2018 at 09:25 (6 year ago)

    And how to translate the phrase "LOADING ..." in the button?
    WiDbjgBUG8U[1]-5c0253a524e4e.jpg
  • Manager

    Posted by: yame, Dec 3, 2018 at 01:48 (6 year ago)

    My coder checked and he said that it would be translated in code. We will update this on the next version.

    When it's released, I will inform you to update

    Thanks for your patience!
  • Customer

    Posted by: tolka5, Dec 7, 2018 at 11:04 (6 year ago)

    Hello! the website for some reason does not display the telephone field on the checkout page
  • Manager

    Posted by: yame, Dec 7, 2018 at 16:56 (6 year ago)

    Could you take the screenshot for this issue then I will check faster?
  • Customer

    Posted by: tolka5, Dec 7, 2018 at 17:54 (6 year ago)

    yes
    _CgpFpNsFGU-5c0ab3d4b2dea.jpg
    2018.12.07-20-50-37-5c0ab3d4b3393.jpg
    2018.12.07-20-50-54-5c0ab3d4b35fd.jpg
    e3xZustajJ8-5c0ab3d4b37fb.jpg
  • Customer

    Posted by: tolka5, Dec 10, 2018 at 14:35 (6 year ago)

    Hello! you have not forgotten about me?
  • Customer

    Posted by: tolka5, Dec 13, 2018 at 17:17 (6 year ago)

    is there anybody here?
  • Manager

    Posted by: yame, Dec 14, 2018 at 02:33 (6 year ago)

    Hi mate,

    I got feedback from the coder for translate LOADING text: Pls update your theme to version 1.0.8 then we will continue to fix. If we translate for you in 1.0.7, then you update theme the fixing will be lost.

    About the "telephone field". DONE. it appears on your check out page. Pls check again
  • Customer

    Posted by: tolka5, Dec 14, 2018 at 09:33 (6 year ago)

    ok i updated
  • Customer

    Posted by: tolka5, Dec 14, 2018 at 16:43 (6 year ago)

    hmm, I updated via Envato git and all the edits made to the theme were lost, I had to restore the theme from the backup (
  • Manager

    Posted by: yame, Dec 15, 2018 at 09:09 (6 year ago)

    That's why I told you before that you need to back up your site and you are not allowed to update if you customized on Parent theme
  • Customer

    Posted by: tolka5, Dec 15, 2018 at 17:01 (6 year ago)

    I learned and did it).
    now it's up to you
  • Customer

    Posted by: tolka5, Dec 18, 2018 at 18:19 (6 year ago)

    Hello!?
  • Customer

    Posted by: tolka5, Dec 19, 2018 at 05:37 (6 year ago)

    and so I'm interested in 2 questions:
    1) rename the LOADING button
    2) How can I delete the account icon? I do not need it yet, but in the future we may decide to make it possible to register users. Screenshot attach.
    2018.12.19-08-36-54-5c19d9140185b.jpg
  • Manager

    Posted by: yame, Dec 19, 2018 at 09:04 (6 year ago)

    1) My coder checked and he found out that:
    You still do not update completely. Some files (such as functions.php of parent theme) still contains that code from the previous version. Pls update as in the changelog then you can translate this text in Theme

    2) OKay I will send to my coder and he will fix for you

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