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  • Customer

    Homepage CSS incomplete - Actual Domain under Secret Information

    Posted by: anantvarun Oct 4, 2018 at 07:05 (6 year ago)
    Hi,

    I'm using homepage 1 but there are some CSS issues which I'm not able to resolve. If you check the grid below the slider, you'll notice that border which appears on mouse over covers the whole box rather than a single grid.

    Please check the Best Seller section. The fruit filters are glued to each other. I am not able to put the appropriate space between them
  • Customer

    Posted by: yame, Oct 4, 2018 at 07:11 (6 year ago)

    Hello @anantvarun,

    Could you please provide me your admin account? I would like to check in your site first.

    It will be better if you can take the screenshot for your issue. I will check faster
    (it seems that you are installing the theme on localhost. If that, I will not be able to check. Pls install the theme on a server then provide me the account. I will help you)

    Regards,
    Yame
  • Customer

    Posted by: anantvarun, Oct 4, 2018 at 07:17 (6 year ago)

    Thank you for the prompt response. Yes, I realized later that I wasn't supposed to add the localhost URL but now i cannot change it. However, I did add the screenshot and FTP info on the Secret info section.

    I have added all the details again in the Secret Info box.

    Thank you in advance
    screenshot-1-5bb5be80a5e73.jpg
    screenshot-2-5bb5be80a6166.jpg
  • Manager

    Posted by: yame, Oct 5, 2018 at 03:14 (6 year ago)

    Please provide me again your FTP, my coder will check for you in code
    (It's wrong so I cannot access to)
  • Customer

    Posted by: anantvarun, Oct 5, 2018 at 04:35 (6 year ago)

    Oh, that's strange. I just checked and the FTP is indeed working. In any case, I have added the fresh FTP details.

    Thanks
  • Manager

    Posted by: yame, Oct 6, 2018 at 01:28 (6 year ago)

    This one is fine. I sent to my coder. He will check right now
  • Customer

    Posted by: anantvarun, Oct 8, 2018 at 03:59 (6 year ago)

    Hi,

    Is there any update? I need to present it today itself.
  • Manager

    Posted by: yame, Oct 8, 2018 at 06:59 (6 year ago)

    I got the feedback from the coders. They said that you can contact to your hosting manager to raise the max_upload_file up. They checked and saw that the capacity of theme is too large so that uploading theme is completed.
    Otherwise, if you have cpanel, please provide us, my coders will handle the problem there for you
  • Customer

    Posted by: anantvarun, Oct 8, 2018 at 07:26 (6 year ago)

    Do we need to simply increase the size or is there anything else that we need to do? If we only need to increase the size then I'll do it myself. However, I already sent you the FTP details so you may change it as well. I've added the FTP again.

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