• Customer

    Cannot Connect to Mail Chimp

    Posted by: dihatzid Oct 1, 2018 at 14:03 (6 year ago)
    Cannot connect to mail chimp

    I use mail Chimp API key but it doesn't find the email lists...

    Can you help me?

    Look the attached photo!

  • Customer

    Posted by: Kazim Vu, Oct 1, 2018 at 16:56 (6 year ago)

    hi dihatzid
    As your question above the cause maybe something's wrong. Could you please provide your wp-admin + ftp accounts via secret information area? I will check and help you.
    Kazim
  • Customer

    Posted by: dihatzid, Oct 1, 2018 at 20:36 (6 year ago)

    hello kazim

    thank you very much for answer, give me your email please
    I send you my accounts
  • Customer

    Posted by: Kazim Vu, Oct 2, 2018 at 00:40 (6 year ago)

    my email; ovicsoft.kazimvu@gmail.com.
    Regards
  • Customer

    Posted by: dihatzid, Oct 3, 2018 at 06:51 (6 year ago)

    Hello Kazim,

    I sent them, look your email!!!

    thanks a lot
  • Customer

    Posted by: Kazim Vu, Oct 3, 2018 at 07:24 (6 year ago)

    Hi
    I have checked and found your theme version's 3.1.6. Please update to the latest theme version 3.2.0 and let me know your results.
    Kazim
  • Customer

    Posted by: dihatzid, Oct 4, 2018 at 10:23 (6 year ago)

    Hello Kazim Vu,

    I updated the latest version 3.2.0 and it's ok (Thanks a lot)
  • Customer

    Posted by: dihatzid, Oct 4, 2018 at 10:25 (6 year ago)

    But I have two questions yet

    1) My Footer Background color is not Grey (Look Photo)
    2) Menu Categories do not have spaces (Look Photo)

    Can you help me!

    Best regards
  • Customer

    Posted by: Kazim Vu, Oct 5, 2018 at 03:41 (6 year ago)

    Good morning
    My coder's checking. I will inform you soon when i have got the results from him
    Kazim
  • Customer

    Posted by: dihatzid, Oct 5, 2018 at 07:14 (6 year ago)

    Hello Kazim,

    Ok! I' m waiting..

    Thank you very much
  • Customer

    Posted by: dihatzid, Oct 5, 2018 at 18:53 (6 year ago)

    Hello Kazim,

    1) My footer backround is OK!!! (Thank you)
    but the spaces
    2) Not Primary Menu categories becouse it has problem now. (Categories do not fit in the primary menu)
    but inside mega menu categories (Look my photo)
  • Customer

    Posted by: Kazim Vu, Oct 7, 2018 at 07:41 (6 year ago)

    Hi
    About the mega menu issue, you can enter your padding number at the dashboard>>KuteShop>>Mega Builder>>your mega menu.
    Did you change your wp-admin login account? Currently, it does not work. Please check and provide me again.

    Kazim
  • Customer

    Posted by: dihatzid, Oct 7, 2018 at 13:41 (6 year ago)

    Hello Kazim,
    I changed my domain and my account, look your email (my new account)

    I don't understand how to setting my padding number inside megamenu category
    my megamenu categories are greek language except for woman category (look woman category please!!!)

    thank you

  • Customer

    Posted by: dihatzid, Oct 7, 2018 at 18:08 (6 year ago)

    Hello Kazim,

    All it's OK!
    Thank you very much fo all!!!!

    I close this topic.

    Best regards
    Jim

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