BioLife money Refund
We have purchased Your theme BioLife and installed it yesterday. It has caused major problems on our server, some of the plugins didn't work properly and overall theme setup runs very slow. We also send a ticket to your support but didn't receive a reply. We are not very satisfied and we would like to refund. Can you please tell me what is the procedure for the money refund within 15 days from the day we bought it?
Thank you