• Customer

    BioLife money Refund

    Posted by: organizacijskimarketingmarkota Sep 26, 2018 at 12:51 (6 year ago)
    Hello,
    We have purchased Your theme BioLife and installed it yesterday. It has caused major problems on our server, some of the plugins didn't work properly and overall theme setup runs very slow. We also send a ticket to your support but didn't receive a reply. We are not very satisfied and we would like to refund. Can you please tell me what is the procedure for the money refund within 15 days from the day we bought it?
    Thank you

  • Customer

    Posted by: Kazim Vu, Sep 26, 2018 at 17:24 (6 year ago)

    Hi organizacijskimarketingmarkota
    Why don't you connect to me before when you have got this issue? Could you please provide your wp-admin + ftp accounts via secret information area? I will check and re-install this theme for you.
    Waiting your reply.

    Kazim
  • Customer

    Posted by: organizacijskimarketingmarkota, Sep 27, 2018 at 08:20 (6 year ago)

    Hi Kazim,
    we have decided that this is all to risky for us and for our existing web shop so we would like to have money back. Thank you for undersatnding
  • Customer

    Posted by: Kazim Vu, Sep 28, 2018 at 02:19 (6 year ago)

    Please submit your request in EnvatoMarket. My administrator will check and reply you.
    Kazim
  • Customer

    Posted by: salman_rvf, Nov 15, 2018 at 04:02 (6 year ago)

    Hi, I want the sticky menu to be the same as the main menu (no changes). Maybe I'll adjust a height a little lesser for the sticky, but it'll have the same elements as the main menu (all of the things shown in the image).
  • Manager

    Posted by: yame, Nov 15, 2018 at 09:43 (6 year ago)

    Hi @salman_rvf,

    I do not see your image / attachment. Pls provide again then mark on all the fields that you want to display in sticky menu

    Then I will ask the coder for this

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