Kutethemes

Customer

bugs after installation

Posted by: methagold Sep 7, 2018 at 16:58 (6 year ago)

I've installed the worldmart theme after purchashing, been setting it all around for few days, theres few issues that i'm not able to resolve myself.

- Mobile menu not working
- Dropdown menu not working (on pc)
I also heard about some other issues with coupon codes and all this, I might need help for the fix too.
Thank you.

Supporter

Posted by: andydao, Sep 8, 2018 at 00:16 (6 year ago)

Hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy
Supporter

Posted by: andydao, Sep 8, 2018 at 00:17 (6 year ago)

You can make following steps to invite me:
1/ http://prntscr.com/krqp5z
2/ http://prntscr.com/krqphi
3/ http://prntscr.com/krqpw4
if you have other issue please send to me your screenshot.

Thank for your feedback

Regards, Andy
Customer

Posted by: methagold, Sep 8, 2018 at 04:13 (6 year ago)

Added your email.
Thank you.
Supporter

Posted by: andydao, Sep 9, 2018 at 02:56 (6 year ago)

Hi,
I have checked your issue about mega menu.
I think that you should read my document about megamenu. This document is in package which you download this theme
1/ http://prntscr.com/ks8hmp
2/ http://prntscr.com/ks8hb7

Regards, Andy
Customer

Posted by: jaidesahel, Sep 15, 2018 at 13:38 (6 year ago)

please, I bought the wolrdmart theme from your shop and happen the same to me. Can you help me?
Customer

Posted by: methagold, Sep 9, 2018 at 03:35 (6 year ago)

Yes I have read it, but I've managed to make only dropdown menu part.
About mobile also many pictures and like ''hot deals'' stuff seems buggy too.
Maybe you can check around all if theres anything wrong.
I've heard about conversion issues and all this too.
Just to make sure everything's alright.
Thank you.
Customer

Posted by: methagold, Sep 9, 2018 at 19:26 (6 year ago)

I would like to get it set like it is on the demo, sliders and menus seems having trouble from my side and other things,
Thank you again.
Supporter

Posted by: andydao, Sep 10, 2018 at 00:37 (6 year ago)

Hi Methagold,
I have checked your issues again.
I fixed your issue on mobile. Now your button menu is working.
About slider, it is ok now.
About conversion issues, you can change your language at Theme settings or language function
http://prntscr.com/ksi8t3
http://prntscr.com/ksi8xk
About this issue, please send to me your screenshot. I will check and resolve it soon.
Thank for your feedback.

Regards, Andy
Supporter

Posted by: andydao, Sep 10, 2018 at 00:42 (6 year ago)

About this issue "About mobile also many pictures and like ''hot deals'' stuff seems buggy too. ". Please send to me your screenshot. I will check and resolve it soon.

Have a nice day!

Regards, Andy
Customer

Posted by: methagold, Sep 10, 2018 at 02:57 (6 year ago)

hello, thank you for the fix.
The other most important issues would be the Currencies conversion and the mega-menu that I am not able to setup like here: https://s22.postimg.cc/om02p9m01/Untitled.png
i would like to get a menu with photo like this, i'm unable to see any option here about this, maybe more explainations would help, for the rest it would be ok!
Thank you again!
Customer

Posted by: methagold, Sep 10, 2018 at 03:34 (6 year ago)

Another little thing also is the wishlist which brings me to the 404 page, thanks.
Supporter

Posted by: andydao, Sep 12, 2018 at 14:08 (6 year ago)

About Wishlist Issue,
you need to create a collection which is called "wishlist" : http://prntscr.com/ktko7c
and make condition following this image: http://prntscr.com/ktkon7

Regards, Andy
Supporter

Posted by: andydao, Sep 12, 2018 at 14:04 (6 year ago)

Hi, I will guide you how to create a megamenu.
1/ Click Navigation in admin
2/ Find Main menu and click on it. http://prntscr.com/ktkg8n
3/ if you want to create a menu which have many sub menu. And each sub menu will display on a column.
you need to insert [megamenu] in front of item menu. Example: Pages[megamenu]
+ http://prntscr.com/ktkhcx
+ and then create a new menu which is called Pages[megamenu] : http://prntscr.com/ktki4k
+ Next, you need to create other new menus which is called Home, Blog pages, Inner pages and Collection pages
http://prntscr.com/ktkj34
http://prntscr.com/ktkjcs
http://prntscr.com/ktkjm0
http://prntscr.com/ktkjw4
And here is result : http://prntscr.com/ktkk93
we had a mega menu with 4 columns
4/ About mega menu which have background image.
You need to insert [megamenu_image] in front of item menu of Main menu: http://prntscr.com/ktklgb
And then click Edit button and insert link image: http://prntscr.com/ktklpu
http://prntscr.com/ktkm3m
Notice: syntax of link image: #+url_image
About sub menu of this option, you can make simillar with mega menu situation

Regards, Andy
Customer

Posted by: methagold, Sep 13, 2018 at 17:39 (6 year ago)

Thank you very much, now its well done.

Theres other few things also:
Currency conversions I needed to remove all others for now because it does not work.

I am unable to change the British flag to Canada flag.

Buttons on the product page and on the shopping cart page with which you can add more products does not work.

The logo on the checkout page doesn't seem to appear correctly.

Thank you again.
Supporter

Posted by: andydao, Sep 16, 2018 at 01:07 (6 year ago)

Hi,
+ can you send to me your screenshot for this issue: "Buttons on the product page and on the shopping cart page with which you can add more products does not work. " ?
+ About logo checkout, you can resolve it via following steps:
1/ Click theme from admin
2/ http://prntscr.com/kuw1nl
3/ http://prntscr.com/kuw1rj
4/ rename your image file which you want to upload "logo.png"
5/ http://prntscr.com/kuw28i

Regards, Andy
Customer

Posted by: methagold, Sep 16, 2018 at 05:21 (6 year ago)

thank you, when you click on the + or - button, nothing seems happenning, I uploaded image to show you where.
when you also go on mobile, seems like interface is not correctly in center like on demo and wishlist seems buddy as well, not sure why.
About the rest everything is perfect now.
Big thank you.

problem-5b9de8723b525.png
Supporter

Posted by: andydao, Sep 16, 2018 at 13:37 (6 year ago)

Hi,
your issue is resolved,
please check it again.
If you are really pleasure with my support please rate 5 star for me.
Thank a lot.

Regards, Andy
Customer

Posted by: methagold, Sep 17, 2018 at 01:00 (6 year ago)

thank you, but the issue about the template on the phone seems not resolved still, it does not look like on the demo..
many things does not appear correctly so this doesn't look profesionnal at all.
Customer

Posted by: methagold, Sep 17, 2018 at 01:47 (6 year ago)

it is possible to refund the purchase if we are not satisfied with this site? we rather go with something better made for our requirements. we will need to change the template now.
Thank you.
Supporter

Posted by: andydao, Sep 17, 2018 at 12:19 (6 year ago)

Hi, Now I can not access your website.
please invite me again.
About your issue on mobile, I can resolve it now.
I remember that I fixed that issue. And then you installed other demo on this theme.
So I can fix this issue again.

Regards, Andy
Supporter

Posted by: andydao, Sep 17, 2018 at 12:34 (6 year ago)

http://prntscr.com/kvdiyp

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