• Customer

    Some problems

    Posted by: mutart Aug 30, 2018 at 09:03 (6 year ago)
    Hi,
    i have some problems:

    1) In my category i don't see products: https://www.plaidmania.it/newsite/3-plaid-coperte-in-pile-personalizzate
    2) I add, in layout control, the sidebar to the category page but i don't see the sidebar in all category page. You can see the difference between the first link (in the point number 1) and this: https://www.plaidmania.it/newsite/13-federe
    3) When in layout control i uncheck the possibilities to see the left column in the homepage, when next i do something else, the check is green again
    4) The name of my products is too long. I would see all name of product also in 2 rows

    Thank you very much

  • Customer

    Posted by: yame, Aug 31, 2018 at 02:30 (6 year ago)

    Hello,

    1) I check your site and see that you forgot to tick on the parent category for product. http://prntscr.com/kovx3w
    I've done it and your category page got products already http://prntscr.com/kovxfi

    2) Just because there are no products on those sidebars. I've added Layered navigation block for you and now it works

    3) I unchecked, then did something else. Then I came back, the check is still red

    4) It's the customized work. However I will ask the coder to check for you first. And if it's possible, we will do free for you.
    Hope that you will spend a little time then rate for our team on Themeforest. It's really very worth with me.

    Regards,
    Yame
  • Customer

    Posted by: mutart, Aug 31, 2018 at 07:12 (6 year ago)

    Hi,

    1) Ok

    2) Ok

    3) Ok

    4) If you can't it free you can also tell me what code file change. I remember that in passed version of PrestaShop you must to change the value of "truncate" in product file but now i think that is different because i change that value but nothing is happened. (sorry for my bad english).

    I have a new question for you:

    I would to see the list of main categories in all pages, also in thats one that don't have a "mother" category. For example in "Federe" i would see the list of "Plaid personalizzati" and "Altri prodotti".

    Thank you
  • Manager

    Posted by: yame, Sep 4, 2018 at 08:57 (6 year ago)

    Okay, I will discuss to my coder and inform you later
    Thanks for your patience!
  • Customer

    Posted by: mutart, Sep 4, 2018 at 11:00 (6 year ago)

    Hi,

    do you have discuss with your coder?

    Let me know =)
  • Manager

    Posted by: yame, Sep 6, 2018 at 08:49 (6 year ago)

    Hello,

    My coder has customized this for you.
    He also checked and saw that you had the customization for this field. So, please note that we just did free for you this time. For the other customized work, please contact to the customized services.
    Now please check your site. If you are satisfied with this support, hope that you will rate 5 stars for our team on Themeforest.

    Thank you!
  • Customer

    Posted by: mutart, Sep 6, 2018 at 15:49 (6 year ago)

    Hi,

    thank you!

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