HomeSupport systemWordPressKuteShopBUG ON FOOTER
  • Customer

    BUG ON FOOTER

    Posted by: stankiroffo Aug 14, 2018 at 15:53 (6 year ago)
    Hello,

    We just bought your theme and We have bug with footer when we tried to change it.

    How can we fix it quickly pls ?

    Ths
  • Customer

    Posted by: Kazim Vu, Aug 15, 2018 at 05:03 (6 year ago)

    Hi stankiroffo
    In your case, you have to turn off the Enable Metabox Option as the attachment screenshot before. Please do it and let me know your results.

    Kazim
    Enable-meta-option-5b73b40ae69d9.png
  • Customer

    Posted by: stankiroffo, Aug 15, 2018 at 08:32 (6 year ago)

    Hi Kazim,

    I enabled Metabox option but nothing works. I don't understand...
  • Customer

    Posted by: stankiroffo, Aug 15, 2018 at 08:40 (6 year ago)

    And why the footer chosen in theme settings (like main color) isn't applied in all pages ? actually, I must to change it in each page I create.
  • Customer

    Posted by: Kazim Vu, Aug 15, 2018 at 14:39 (6 year ago)

    As my attached file above. You should turn off the Enable Meta Box Option if not you have to change in each page
    Kazim
  • Customer

    Posted by: stankiroffo, Aug 15, 2018 at 15:37 (6 year ago)

    I Enable/disable MetaxBox Option but the footer stays blank. Pls help
    CaptureA-5b7448bfa31fd.PNG
  • Customer

    Posted by: Kazim Vu, Aug 16, 2018 at 00:41 (6 year ago)

    I have turn off the Meta Box option and select the footer style 05 at the dashboard>>KuteShop>>Theme Options>>Footer Settings and it still works on all pages. Please check again.

    Kazim
  • Customer

    Posted by: stankiroffo, Aug 16, 2018 at 12:30 (6 year ago)

    Yes it works but the footer is always blank when I try to change it (Kuteshop > footer builder).

    I tried with some footer and they lost background and properties when I edit them.

    You must to fix it because I can you my website like this.

    Capture-5b756e75e92a4.PNG
  • Customer

    Posted by: Kazim Vu, Aug 17, 2018 at 08:22 (6 year ago)

    The cause by you have not create submenus. Please refer and do follow this video shot and then inform your results.
    https://youtu.be/2Bz18GdBhpM
    Kazim
  • Customer

    Posted by: stankiroffo, Aug 17, 2018 at 10:04 (6 year ago)

    After update the theme, the issue is done.

    It was the same issue of https://support.kutethemes.net/topic/show-topic/54535

    thanks you.

  • Customer

    Posted by: Kazim Vu, Aug 17, 2018 at 14:02 (6 year ago)

    Great. If you have any problems, please let me know.
    Have a nice weekend.

    Kazim

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