HomeSupport systemWordPressKuteShophome demo missing from import + documentation
  • Customer

    home demo missing from import + documentation

    Posted by: Lord2 Aug 9, 2018 at 13:52 (6 year ago)
    Hello,
    i'm writing to you because I purchased the theme and i wanted to install home 15 (http://7uptheme.com/wordpress/kuteshop/home-15/)
    But unfrotunatelly neither the import files, neither the documentation have information on how to do that. They stop at home 14, and nothing after that (15-19).

    Could you please provide the import script for that particular version? (plus documentation ofcourse)
  • Customer

    Posted by: Kazim Vu, Aug 10, 2018 at 01:39 (6 year ago)

    Good morning, Lord2
    Could you please provide your wp-admin login + FTP accounts via secret information area? I would like to check on your site and help you.
    Kazim
  • Customer

    Posted by: Lord2, Aug 10, 2018 at 06:15 (6 year ago)

    hi, i'm developing the website on my local computer and it's not yet public. we don't need to put it online in order to have the other demos. Just check your package of the theme which doesn't include the 15-19 theme demos
    only14-5b6d2d7bec8ce.PNG
  • Customer

    Posted by: Lord2, Aug 10, 2018 at 06:17 (6 year ago)

    contents of the archive ...

    Please update the archive on themeforest or send me the files here. I need the 15 version urgently.
    only14again-5b6d2e0aa9659.PNG
  • Customer

    Posted by: Kazim Vu, Aug 10, 2018 at 13:55 (6 year ago)

    Hello
    http://7uptheme.com/wordpress/kuteshop/home-15, it's not my theme. Here 's my products: https://kuteshop.kute-themes.net/. You can check at the https://themeforest.net/search/kutethemes?referrer=homepage&utf8=%E2%9C%93

    Kazim
    themeforest-5b6d99510700d.png
  • Customer

    Posted by: Lord2, Aug 10, 2018 at 14:36 (6 year ago)

    hi ... this is very unfortunate and i'm sorry for the inconvenience. I don't know why themeforest allows for two themes with the same name. I kindly ask you to grant me a refund as I will not be using your theme ...

    my paypal transaction id is -> 2RB75699PN2723304
    and invoice id -> 4b1871af7e37438584a175bd13e5d13c

    i will raise a refund on themeforest too ....
    i'm sorry for your trouble
  • Customer

    Posted by: Kazim Vu, Aug 11, 2018 at 03:12 (6 year ago)

    Hi Lord2,
    I am not sure, however you should make a request. My administrator will reply to you.
    Kazim

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES