Kutethemes

Customer

Product color and quick view issues

Posted by: woodman54 Jul 29, 2018 at 20:32 (6 year ago)

Image color selection not transferring from aliexpress to match product images. Also the "quick view" link on the product image not working

Color_selection_issue2-5b5e245d65987.jpg

Supporter

Posted by: andydao, Jul 31, 2018 at 02:41 (6 year ago)

hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

About color of variant, you should input it follow name of html: https://www.w3schools.com/colors/colors_names.asp

Regards, Andy
Customer

Posted by: woodman54, Aug 1, 2018 at 21:48 (6 year ago)

the imported colors not linking to image. There may be something wrong with the way it's imported from the vendor. Seems to work on my old theme. You have access to the site from an earlier email. wizegyz.myshopify.com
Supporter

Posted by: andydao, Aug 2, 2018 at 01:34 (6 year ago)

Hi,
I can not access your store.
Please add my email to your store.
I will check and resolve your issue soon.
My email is chungk4bictu@gmail.com

Regards, Andy
Customer

Posted by: woodman54, Aug 3, 2018 at 14:40 (6 year ago)

Your email is already added to store "wizegyz". Shopify stated it's not a shopify supported theme? The color are not linked to the sizes.
Supporter

Posted by: andydao, Aug 4, 2018 at 14:44 (6 year ago)

I can not login your store.
please add my email to your store via admin of shopify

Regards, Andy
Customer

Posted by: woodman54, Aug 7, 2018 at 20:29 (6 year ago)

I sent Shopify a message to resend the link to you to access the site. (1)The main issue is, many of the color selection doesn't link to the available sizes. (2) Can't get the quick view to work.
Thanks, Ron
Customer

Posted by: woodman54, Aug 8, 2018 at 00:32 (6 year ago)

Don't worry about (1), I think I have that figured out. Just need to get the Quick view going. Thanks, Ron
Supporter

Posted by: andydao, Aug 8, 2018 at 01:01 (6 year ago)

Hi,
I still didn't receive your invitation.
I hope that I can access your website. And fix all your issues now.

Regards, Andy
Customer

Posted by: woodman54, Aug 9, 2018 at 16:03 (6 year ago)

You may want to check you past emails or the spam and junk folder for the invitation. Your original invitation was sent in late June and another one with-in weeks ago. I will reply to an earlier email to confirm.
Ron
Supporter

Posted by: andydao, Aug 10, 2018 at 01:18 (6 year ago)

Hi,
please add my email to your store. I will check and resolve your issue soon.

Regards, Andy
Customer

Posted by: woodman54, Aug 13, 2018 at 22:12 (6 year ago)

I deleted and re-sent the invite.
Ron
Supporter

Posted by: andydao, Aug 14, 2018 at 03:12 (6 year ago)

Hi Ron,
I have resolved your issues.
Now quick view is working. http://prntscr.com/kiax7q
About color of variant, please put name of color following this link: https://www.w3schools.com/colors/colors_names.asp
that is standard name of w3schools.

Regards, Andy
Customer

Posted by: woodman54, Aug 14, 2018 at 16:45 (6 year ago)

Thanks for the fix Andy!
Customer

Posted by: woodman54, Aug 14, 2018 at 16:50 (6 year ago)

Although while in the quick view, you can't select a color or size to add to cart?
Supporter

Posted by: andydao, Aug 15, 2018 at 04:17 (6 year ago)

Hi,
your issue is resolved now.
Please check it again.

Regards, Andy

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