HomeSupport systemWordPressKuteShopThe core version
  • Customer

    The core version

    Posted by: onurowich Jun 12, 2018 at 22:13 (7 year ago)
    Latest update did not update the following:kuteshop/woo-templates/quantity-input.php version 3.2.0 is out of date. The core version is 3.4.0.

    How can I fix the problem? tanks
  • Customer

    Posted by: onurowich, Jun 12, 2018 at 22:14 (7 year ago)

    screenshot attached
    Ekran-Alıntısı-5b2045af2c455.JPG
  • Customer

    Posted by: Kazim Vu, Jun 13, 2018 at 00:11 (7 year ago)

    Good morning
    Did you update to the latest theme version yet? If you did, please wait for next theme version. We will update it. If you have other questions, please connect to us.
    Thank you and have a nice day!

    Kazim
  • Customer

    Posted by: onurowich, Jun 22, 2018 at 14:06 (6 year ago)

    theme latest version. yes there is another problem. I can add the right top menu but the top left menu is not added. the menu is not added as shown in the picture. menus not opening down. please help me
  • Customer

    Posted by: Kazim Vu, Jun 23, 2018 at 16:00 (6 year ago)

    Hi onurowich
    Could you please provide your wp-admin login + FTP accounts details via secret information area? My coders will check and help on coming Monday.
    Have a nice weekend!

    Kazim
  • Customer

    Posted by: onurowich, Jun 24, 2018 at 22:01 (6 year ago)

    okey. Why is the checkbox shifted? Could you fix this error? error link xxxxxxx.com/odeme

    Thank you.
    ss-5b3014b26eedf.JPG
  • Customer

    Posted by: onurowich, Jun 24, 2018 at 22:07 (6 year ago)

    ftp >>> secret information

  • Customer

    Posted by: Kazim Vu, Jun 25, 2018 at 10:03 (6 year ago)

    Hi
    Your wp-admin + FTP accounts, they do not work. Please check and provide me again.
    Regard
    info-5b30bde34a3a7.png
  • Customer

    Posted by: onurowich, Jun 25, 2018 at 21:44 (6 year ago)

    yes I saw your site attack. I changed my passwords. please remove the picture of my username and site address from your own message. I'm sending my new passwords
  • Customer

    Posted by: Kazim Vu, Jun 26, 2018 at 05:09 (6 year ago)

    - About the first issue, i have check and found that you have updated it.
    - About second issue, my coders will check and fix asap. I will inform you soon when it's done.

    Regards
  • Customer

    Posted by: onurowich, Jun 28, 2018 at 00:06 (6 year ago)

    thanks
  • Customer

    Posted by: Kazim Vu, Jun 28, 2018 at 07:50 (6 year ago)

    It's fixed. If you have other problems, please connect to me.
    Regards
  • Customer

    Posted by: onurowich, Jun 28, 2018 at 20:13 (6 year ago)

    thank you. It would be nice to solve the problem of Left Top Menu
  • Customer

    Posted by: Kazim Vu, Jun 29, 2018 at 01:56 (6 year ago)

    Hi onurowich
    Could you please describe more detail with some screenshots? I will check and help you
  • Customer

    Posted by: onurowich, Jun 29, 2018 at 21:49 (6 year ago)

    top left menu not working. (ss1.png) . the top right menu does not open downward. (ss2.jpg)
    ss1-5b36a958baf23.png
    ss2-5b36a958bb2f5.JPG
  • Customer

    Posted by: Kazim Vu, Jul 2, 2018 at 08:48 (6 year ago)

    Hi onurowich
    My coders, they are checking. I will inform you when i have got the results from them. If you have other questions, please connect to me.
    Regards
  • Customer

    Posted by: onurowich, Jul 4, 2018 at 09:38 (6 year ago)

    How do I update my new version (3.1.3). Is there documentation for updating
  • Customer

    Posted by: onurowich, Jul 4, 2018 at 19:10 (6 year ago)

    I updated the theme to 3.1.3. but I still have menu problems
  • Customer

    Posted by: onurowich, Jul 4, 2018 at 19:57 (6 year ago)

    and the issue you resolved after the theme update has resumed. Please correct the problem with the child theme.
    ss-5b3014b26eedf-5b3d26ba47589.jpg
  • Customer

    Posted by: Kazim Vu, Jul 4, 2018 at 22:45 (6 year ago)

    Hi onurowich
    I have activated the KuteShop 3.1.3 and checked the checkout page, it still works fine( see the attachment screenshot). About the top bar issue, it will shows when you have installed the wpml plugin or chose other header styles as the header style 01, 02,...

    Regards
    checkout-5b3d4df38c916.png
  • Customer

    Posted by: onurowich, Jul 5, 2018 at 19:30 (6 year ago)

    I changed the header style but the menu problem is still going on
  • Customer

    Posted by: onurowich, Jul 5, 2018 at 19:21 (6 year ago)

    error continues. please correct from child theme.
    ss-5b3014b26eedf-5b3d26ba47589-5b3e6fce0e2eb.jpg
  • Customer

    Posted by: Kazim Vu, Jul 6, 2018 at 09:22 (6 year ago)

    I have checked your theme option and found that you have not change to header style 01 or 02. It's still the header style 05. Please change and install the WPML plugin and let me know your results.
    About checkout page issue, did you remove it? My coders will check and fix again.
    Regards
  • Customer

    Posted by: onurowich, Jul 9, 2018 at 20:20 (6 year ago)

    updating the theme was a box error. you corrected it. thanks. Now if I update to 3.1.3, will the box become a problem again?
  • Customer

    Posted by: onurowich, Jul 9, 2018 at 21:10 (6 year ago)

    I do not want a language menu. I want to use title style-5. Drop-down menu does not work in title style-2 (ss.png)
    ss-5b43cf4d4b730.png
  • Customer

    Posted by: onurowich, Jul 9, 2018 at 21:12 (6 year ago)

    headline style 2 does not show social media
  • Customer

    Posted by: Kazim Vu, Jul 10, 2018 at 03:42 (6 year ago)

    Hi
    - About drop down menu, you can edit the header style 02.php file at the wp-content>>themes>>kuteshop>>templates>>headers.
    - About social media at the top bar, it does not exist in the header style 02. In this case, you have to custom it.
    Regards
    Header-style-02-5b442b431ac7e.png
    Top-bar-5b442b431b3a9.png
  • Customer

    Posted by: onurowich, Jul 10, 2018 at 20:40 (6 year ago)

    I did what you said. it happened this way (ss3.jpg)
  • Customer

    Posted by: Kazim Vu, Jul 11, 2018 at 02:19 (6 year ago)

    It's default of theme( depth=1). If you have any changes, you have to custom by yourself. I am really sorry because i do not support for custom work. I can give which files you can do only.
    Regards
  • Customer

    Posted by: onurowich, Jul 11, 2018 at 12:55 (6 year ago)

    I turned off the live Search. but continues to work.
    Adsız-5b45fe5b355da.png
  • Customer

    Posted by: Kazim Vu, Jul 12, 2018 at 02:31 (6 year ago)

    Hi onurowich,
    I have got it. My coders will check again and fix asap.
    Regards
  • Customer

    Posted by: Kazim Vu, Jul 17, 2018 at 01:58 (6 year ago)

    Hi onurowich,
    The search function, it's fixed. Please check and let me know.
    Regards
  • Customer

    Posted by: onurowich, Jul 17, 2018 at 20:11 (6 year ago)

    Thank you. search error corrected
  • Customer

    Posted by: Kazim Vu, Jul 18, 2018 at 03:05 (6 year ago)

    I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Kazim

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