Kutethemes

Customer

Fatal error: Out of memory

Posted by: mouderkirk May 9, 2018 at 01:44 (7 year ago)

Error one on home page;
Fatal error: Out of memory (allocated 131334144) (tried to allocate 72 bytes) in /home2/kaaqnvow/public_html/wp-includes/wp-db.php on line 2510

I upped the wp-config.php to 512 still getting this error.

Also how do I change the copy right on the bottom?

Customer

Posted by: mouderkirk, May 9, 2018 at 03:04 (7 year ago)

Fatal error: Out of memory (allocated 116916224) (tried to allocate 130968 bytes) in /home2/kaaqnvow/public_html/wp-includes/class-wp-query.php on line 712

in the footer as well. Comes and goes.
Customer

Posted by: yame, May 9, 2018 at 03:28 (7 year ago)

Hello,

Could you please provide us your wp + ftp account?
Then if it is possible, pls take the screenshots for your issues and we will check

Waiting for your reply....
Yame
Customer

Posted by: mouderkirk, May 10, 2018 at 14:59 (7 year ago)

Getting the error periodically.

Screen-Shot-2018-05-10-at-10.56.46-AM-5af45e532d69a.png
Customer

Posted by: yame, May 11, 2018 at 01:49 (7 year ago)

Hello,

As I see on your site, it seems that your installation did not complete. You can remove the theme and re-install.
Tell me your result. If the issue still persist, please help me to install a default WordPress + provide wp and ftp, I would like to try installing the theme for your site.

Regards,
Yame
Customer

Posted by: mouderkirk, May 11, 2018 at 14:06 (7 year ago)

Tried it an same problem. It says it has been installed successfully.
Customer

Posted by: mouderkirk, May 11, 2018 at 22:48 (7 year ago)

This is getting pretty frustrating as I need this to work. If this template doesn't work how to I go about getting my money back. This is taking way more time than I have ever had to put into a website just to get it set up.
Customer

Posted by: yame, May 14, 2018 at 03:10 (7 year ago)

Hello,

Sorry for day just because we do not work in the weekends
I see your homepage now, it seems fine without the original error.
I just want to say that: The incomplete installation depends on some different reasons: Hosting; Your manipulation when installation ....
Many of our clients have been used and most of them do not meet any problem as yours.

If you have any problems, please tell me know, I will help you
Regards,
Customer

Posted by: mouderkirk, May 14, 2018 at 21:51 (7 year ago)

Its back again.

Screen-Shot-2018-05-10-at-10.56.46-AM-5afa04eb85902.png
Customer

Posted by: mouderkirk, May 14, 2018 at 22:39 (7 year ago)

This is happening on the shop page now too.

Screen-Shot-2018-05-14-at-6.39.10-PM-5afa1030d90b6.png
Manager

Posted by: yame, May 15, 2018 at 00:54 (7 year ago)

Currently we cannot access to your wp anymore. Might you change it?
And provide the complete FTP account. I will send to my coder to check if needed
Customer

Posted by: mouderkirk, May 15, 2018 at 21:48 (7 year ago)

Also the mobile does not work now either. I deactivated all plugins that were not required and still the same issue. It is in a cloud based hosting if that makes any difference, I dont see why but just some more info for you.
Customer

Posted by: mouderkirk, May 18, 2018 at 13:54 (7 year ago)

I have added the new ftp and wordpress info 2 days ago.
Customer

Posted by: mouderkirk, May 18, 2018 at 14:25 (7 year ago)

never mind I fixed it.

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