• Customer

    Menu Builder Visual Editor Missing & Search dropdown not working

    Posted by: emotoring Mar 27, 2018 at 10:25 (7 year ago)
    1. The visual editor in menu builder is not showing. I have enabled it in screen options under menu but it does not show when I go to edit a menu in the menu builder.

    2. The search dropdown for all categories in header produces a 404 page.

  • Customer

    Posted by: Kazim Vu, Mar 28, 2018 at 02:13 (7 year ago)

    Good morning, emotoring
    - About issue 1, the cause by you have not active for the Menu builder. In you case, you enter the dashboard choose Visual Composer>>Role Manager and do as the attachment screenshot.
    - About issue 2, my coders are checking and reply you asap.
    Regards
  • Customer

    Posted by: emotoring, Mar 29, 2018 at 09:47 (7 year ago)

    Any update on this?
  • Customer

    Posted by: Kazim Vu, Mar 30, 2018 at 06:10 (7 year ago)

    Hi emotoring
    In your case, you should update to the latest theme version, it's version 1.3.5 and let me know your results.
    Regards
  • Customer

    Posted by: emotoring, Mar 30, 2018 at 08:52 (7 year ago)

    I updated the theme and there is no change. The error still happens.
  • Customer

    Posted by: Kazim Vu, Apr 2, 2018 at 02:30 (7 year ago)

    May i re-instal from scratch? Please connect to me via skype: itsonla . I would like to live chat and need your help.
    Waiting your connection...
  • Customer

    Posted by: emotoring, Apr 4, 2018 at 14:18 (7 year ago)

    Seems to be working okay now for some reason!!
  • Customer

    Posted by: Kazim Vu, Apr 5, 2018 at 02:07 (7 year ago)

    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!

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