Kutethemes

Customer

The account can't logout

Posted by: valedima Mar 13, 2018 at 09:36 (7 year ago)

I have seen that when you log in to the website, there isn't a way to log out and log in with another account. You can use only one costumer's account on the website. Is there the possibility to add a button or a link to log out the client from his account?
Thanks

Customer

Posted by: yame, Mar 14, 2018 at 01:46 (7 year ago)

Hello mate,

I am a bit confused about your issue.
If it is possible, you can explain this by a screenshot? It will be better for me to understand you and give you the correct answer

Waiting for your reply...
Regards,
Yame
Customer

Posted by: valedima, Mar 14, 2018 at 10:07 (7 year ago)

I try to explain better what I mean:
if I register an account on the website to buy some products, I have to buy everything with that account, cause browser save that account logged in.
For example, if my brother wants to log in with his account on the website, I can't log out with mine, because there isn't a button where I have to click to log out from my account and come back to the login form for entering with another account.

Is it clear what I mean?
This is a screenshot of My account area, where I would like to find a button to log out from my account and come back to log in form.

Screenshot-(22)-5aa8f4508d079.jpg
Customer

Posted by: yame, Mar 15, 2018 at 01:19 (7 year ago)

Hello,

I cannot go to your website link so I am not sure; however I try with demo and here I would like to send you the field that you can log out from your account. I thought about this originally. But I still want to make sure that I do not misunderstand you.
You can click on this to logout your current account, then login another.

If your site is different, please provide me your account, I would like to check then help you
Regards,
Yame

logancee_logout-5aa9ca368e9e1.jpg
Customer

Posted by: valedima, Mar 15, 2018 at 09:31 (7 year ago)

Yes, you have understood what I mean. In my website there isn't the "sign out" button to log out from your account. I have installed the "full width" style, and I have not the top bar like your screenshot. Anyway is there a way to add that button on "my account" page?

Here the link to the website:
https://www.otisopse.net/prestashop/it/account?live_configurator_token=577fe884431cf595cb0af545ed7aba2b&id_shop=1&id_employee=3&theme=&theme_font=
Customer

Posted by: yame, Mar 19, 2018 at 01:56 (7 year ago)

Could you please provide me your back end + FTP account? I would like to check your site also then give you the correct answer
Waiting for your reply...
Customer

Posted by: valedima, Mar 19, 2018 at 10:25 (7 year ago)

Here all info.
Customer

Posted by: yame, Mar 20, 2018 at 03:47 (7 year ago)

Hello,

I check your site and I see that you put the wrong link for Login / Sign up.
I put it again and now whenever you login to your account, it will have one more button to Sign out. You can see in my attachment

If you have other questions, do not hesitate to contact with me.
Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.

Thank you very much!
Best regards
Yame

logancee_1-5ab084640ddf9.jpg
Customer

Posted by: valedima, Mar 20, 2018 at 09:24 (7 year ago)

Thank you so much. Best support! Happy to have left 5 stars!

Advanced Search

Category Username ID Topic

FORUM CATEGORIES

WordPress 263
- Armania 28
- Biolife 29
- Boutique 64
- Dukamarket 29
- Ecotech 7
- Elinor 12
- KuteShop 28
- Masino 1
- Moozo 5
- Ocolus 5
- TechOne 25
- Turan 6
- Umeno 13
- Uminex 11
Prestashop 0
- Boutique 0
- Logancee 0
- London Stars 0
- SuperShop 0
HTML Templates 0
- Alesia 0
- Biolife 0
- Boutique 0
- EDO 0
- Envy 0
- Krystal 0
- KuteShop 0
- Leka 0
- LuckyShop 0
- Quinto 0
- Techone 0

The account can't logout

INSTALLATION SERVICE

CUSTOMIZED SERVICES

WORKING TIME

FORUM CATEGORIES