HomeSupport systemWordPressBoutiqueTheme not mobilefriendly/repsonsive
  • Customer

    Theme not mobilefriendly/repsonsive

    Posted by: Uptimizers Jan 28, 2018 at 22:31 (7 year ago)
    Hello,

    To my disappointment the website is not responsive on mobile phone can you fix this? The content is not fitted in the right way and the product pictures are very large/oversized.

    best

    Soheib
  • Customer

    Posted by: Kazim Vu, Jan 29, 2018 at 01:25 (7 year ago)

    Good morning
    Could you please provide your WP Admin login + FTP or Cpanel accounts details via secret information area + some screenshots to describes your issues? I would like to check directly on your site and fix it.
    Regards
  • Customer

    Posted by: Uptimizers, Jan 29, 2018 at 11:17 (7 year ago)

    Good morning Kazim,

    Thank you for your response. Please do see the images and visit the website yourself at www.iphonezone.nl.

    best,

    img-20180129-wa0000-5a6f02c2949dc.jpg
    img-20180129-wa0001_1024-5a6f02c294c01.jpg
    img-20180129-wa0002_1024-5a6f02c294f98.jpg
    screenshot_20180129-120649_1024-5a6f02c2950b8.png
    screenshot_20180129-120658_1024-5a6f02c295305.png
  • Customer

    Posted by: Kazim Vu, Jan 30, 2018 at 01:31 (7 year ago)

    Good morning
    Please check your WP Admin login accounts again, it does not work. I am sure that it works fine on mobiles. You can check on my demo also.
    Regards
    Admin-login-5a6fcaea59f9a.jpg
  • Customer

    Posted by: Uptimizers, Jan 30, 2018 at 14:52 (7 year ago)

    Thank you Kazim,

    It was a custom css snippet that was the cause of the trouble. Nevertheless i have one last question concerning the translation. I have translated the .po file but i dont seem to get it working on the site. Could you offer some simple steps to get the .po file working.

    best,

    Soheib
  • Customer

    Posted by: Kazim Vu, Jan 30, 2018 at 16:11 (7 year ago)

    Hi
    Maybe some things wrong, please refer this documentation and let me know your results: https://localise.biz/wordpress/plugin/beginners
    If it does not work, please connect via skype: itsonla. I will check and help you.
    Regards

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES