Boutique Theme - Animated elements invisible in frontend
Posted by:
jensquast
Jan 23, 2018 at 11:03 (7 year ago)
Hello Kutethemes Support,
we recently bought your theme on Envato and like it so far.
However, we encountered a problem where some content is invisible in the frontend when you use any kind of animation.
This applies to fade in / out animations and rarely to some images, slideshows and slider elements.
We are using all browsers (Firefox, Chrome, IE) to reproduce this issue
Can you please look into the issue?
Please note that we use a custom WP-backend url to prevent 99.99% of brute force login attempts. You need to login via this url first before you can use the links below. You can see the URL in the secret information.
I have created a test page for you:
Backend: http://preview.amyandfriends.de/wp-admin/post.php?post=949&action=edit
Frontend: http://preview.amyandfriends.de/test-page/
As you can see, the content on the frontend is invisible.
Please note, that we use a child theme (only minor changes, you can switch to the main theme to see that the issue still persists) and we did not install 'YITH WooCommerce Compare' because we don't want to use it.
Thanks in advance for any help and insight,
Jens Quast
we recently bought your theme on Envato and like it so far.
However, we encountered a problem where some content is invisible in the frontend when you use any kind of animation.
This applies to fade in / out animations and rarely to some images, slideshows and slider elements.
We are using all browsers (Firefox, Chrome, IE) to reproduce this issue
Can you please look into the issue?
Please note that we use a custom WP-backend url to prevent 99.99% of brute force login attempts. You need to login via this url first before you can use the links below. You can see the URL in the secret information.
I have created a test page for you:
Backend: http://preview.amyandfriends.de/wp-admin/post.php?post=949&action=edit
Frontend: http://preview.amyandfriends.de/test-page/
As you can see, the content on the frontend is invisible.
Please note, that we use a child theme (only minor changes, you can switch to the main theme to see that the issue still persists) and we did not install 'YITH WooCommerce Compare' because we don't want to use it.
Thanks in advance for any help and insight,
Jens Quast