• Customer

    Boutique Theme - Animated elements invisible in frontend

    Posted by: jensquast Jan 23, 2018 at 11:03 (7 year ago)
    Hello Kutethemes Support,
    we recently bought your theme on Envato and like it so far.
    However, we encountered a problem where some content is invisible in the frontend when you use any kind of animation.
    This applies to fade in / out animations and rarely to some images, slideshows and slider elements.
    We are using all browsers (Firefox, Chrome, IE) to reproduce this issue

    Can you please look into the issue?

    Please note that we use a custom WP-backend url to prevent 99.99% of brute force login attempts. You need to login via this url first before you can use the links below. You can see the URL in the secret information.

    I have created a test page for you:
    Backend: http://preview.amyandfriends.de/wp-admin/post.php?post=949&action=edit
    Frontend: http://preview.amyandfriends.de/test-page/
    As you can see, the content on the frontend is invisible.

    Please note, that we use a child theme (only minor changes, you can switch to the main theme to see that the issue still persists) and we did not install 'YITH WooCommerce Compare' because we don't want to use it.

    Thanks in advance for any help and insight,
    Jens Quast

  • Customer

    Posted by: Kazim Vu, Jan 24, 2018 at 04:01 (7 year ago)

    Goodmorning
    The cause by your Image gallery shortcode because it need more time to load images from library. Why do not you use the slider revolution plugin? It will be better.
    Regards

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