Kutethemes

Customer

problem with elenmntor

Posted by: gthemei Jan 21, 2018 at 15:10 (7 year ago)

i need to use elemntpor page bulidr with kuteshop and visulcomposer but i have probel elemnetor and visual composer not workinig togethere

Customer

Posted by: Kazim Vu, Jan 22, 2018 at 04:31 (7 year ago)

Hi gthemei
Could you please provide your wordpress Admin login + FTP accounts details via secret information area? And do not forget describe your issue by a screenshot? I would like to check directly on your site and guide you.
Regards,
Customer

Posted by: gthemei, Jan 23, 2018 at 07:40 (7 year ago)

thanks
Customer

Posted by: Kazim Vu, Jan 23, 2018 at 08:17 (7 year ago)

Hi gthemei
The cause by you have not enable Visual Composer for pages. In this case, you enter the dashboard choose Visual Composer>>Role Manager tab and check as the attachment screenshot. Please do it and let me know your results.
Regards

vc9-5a66ef8b665ea.png
Customer

Posted by: gthemei, Jan 23, 2018 at 09:22 (7 year ago)

i do it before

Screenshot-(158)-5a66fedf15ad7.png
Customer

Posted by: Kazim Vu, Jan 24, 2018 at 03:55 (7 year ago)

Good morning
My developers have checked and said the cause maybe they're conflicted together. In this case, you can use the the elemnetor or visual composer plugin. You can choose only one. There's no way.
Regards,
Customer

Posted by: gthemei, Jan 24, 2018 at 04:14 (7 year ago)

in other themes i use both of them
if i want use both of them what do i do ?
Customer

Posted by: Kazim Vu, Jan 24, 2018 at 08:06 (7 year ago)

In your case, you have to custom by yourself or connect to Customized Services, where they can help. I am really sorry because i do not support for custom work. If you have other questions, do not hesitate to contact with me.
Regards

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