HomeSupport systemWordPressKuteShopTheme is not responsive to other devices
  • Customer

    Theme is not responsive to other devices

    Posted by: thani11 Jan 14, 2018 at 00:08 (7 year ago)
    Hi, I bought your upgraded theme, but i need help in getting it responsive properly, i also want to change stickers to my customised stickers.

    I really need this done asap because we are going live and need this to work properly.

    Thanks alot

    Raman
  • Customer

    Posted by: Kazim Vu, Jan 15, 2018 at 03:45 (7 year ago)

    Good morning
    Did you update from version 1.7.x to 3.0.x ? It's impossible because they are different layouts and styles. By default, it works fine on my demo: https://kuteshop.kutethemes.net/. Could you please provide your wordpress Admin login + FTP accounts details via secret information area?
    Regards
  • Customer

    Posted by: thani11, Jan 20, 2018 at 23:04 (7 year ago)

    Hi Kazim,
    Thank you for your reply, so i have managed to put the issues in place which is fine, so the response is not problem now.

    Now the problem is setting up account for customers login or registration. also icon is not on main website for this.
    Please could assist in the set up?

    I will provide login details ******P.S***** PLEASE DO NOT UPGRADE ANYTHING BECAUSE I END UP LOSING ALL CONTENTS OF PRODUCTS. and i can't redo all of them all over again it's about 6k items so please be careful.

    Thanks alot
  • Customer

    Posted by: thani11, Jan 21, 2018 at 15:24 (7 year ago)

    Hi Zazim, To add with the issue above, i want to know if you can assist with website speed? because we have a huge content of uploads but want the best solution for this problem, we already have a plugin that reduces images scale but it's still very slow. Please help with this as well. Thank you very much
  • Customer

    Posted by: Kazim Vu, Jan 22, 2018 at 08:19 (7 year ago)

    Hi thani11,
    Could you please backup all your site and sent to ovicsoft.kazimvu@gmail.com. I would like to check on my side and reply you asap.
    Regards

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