• Customer

    New products don't have thumbnail & out of stock shows as $0

    Posted by: leevalentine001 Jan 9, 2018 at 08:57 (7 year ago)
    Hi,

    I have 2 issues.

    1. The 5 new products I have added (at top of home page) do not show image thumbnails. They all have a featured image set, as well as many product gallery images. Before recently they always worked, I'm not sure what has happened. I just updated to the latest version of the theme and Wordpress, Woocommerce and all plugins are up to date.

    2. Any product no longer in stock either shows as $0 (10.1 inch ALLDOCUBE T12 Tablet for example), or it shows no price at all (4.3 inch Handheld Game Player with 5000 built-in games for example).

    Can you please assist?

    Cheers,
    Lee.

  • Customer

    Posted by: Kazim Vu, Jan 10, 2018 at 06:07 (7 year ago)

    HI leevalentine001
    - Issue 1: I have checked and got the same problems á you mentioned. The cause maybe conflicted plugins. My coders will check and fix asap.
    -Issue 2: I am not clearly your intentions, can you describe more details with screenshot? To hide these products, you enter the dashboard choose Woocommerce>>Settings>>Products tab>>Inventory tab and check as the screenshot

    Regards
  • Customer

    Posted by: Kazim Vu, Jan 12, 2018 at 06:33 (7 year ago)

    HI leevalentine001
    About issue 1: The cause by your products, they link from other host( https://prnt.sc/hyusu6) . Please upload your local image and let me know your results
    Regards,

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