• Customer

    Theme conflict with plugin WooCommerce Composite Products by SomewhereWarm

    Posted by: twitch310 Jan 9, 2018 at 03:31 (7 year ago)
    Theme conflict with plugin WooCommerce Composite Products by SomewhereWarm
    We are testing plugin with product Group Test 1
    Screenshots show item on Group Test 1 missing labels and on individual product screen with labels
    We want labels to show

  • Customer

    Posted by: Kazim Vu, Jan 9, 2018 at 07:06 (7 year ago)

    Hi twitch310
    In this case, you have to contact to the author of that plugin or Customized Services, where they can help you. I am really sorry because i do not support for custom work. Hope you understand me. If you have other questions, do not hesitate to contact with me
    Regards,
  • Customer

    Posted by: twitch310, Jan 9, 2018 at 20:59 (7 year ago)

    We contacted plugin author. They said to test with default theme to see if labels showed.The labels will show if we use a default theme. They say we should contact you as is something in your theme that is causing to not show.
  • Customer

    Posted by: Kazim Vu, Jan 10, 2018 at 03:17 (7 year ago)

    Goodmorning
    I have checked and did not got the same your issue. It still works fine ( see the attachment screenshot) Did you fix it?
    https://www.andrewblakestore.com/shop/bracli-g-bra/
    If you have other questions, do not hesitate to contact with me.
    Thank you and Have a great day!
  • Customer

    Posted by: twitch310, Jan 10, 2018 at 16:37 (7 year ago)

    Thank you for checking. But, you looked at the wrong page. The problem shows here:
    https://www.andrewblakestore.com/shop/group-test-1/
  • Customer

    Posted by: Kazim Vu, Jan 11, 2018 at 09:23 (7 year ago)

    Hi
    My coders will check again and reply you asap.
    Regards,
  • Customer

    Posted by: twitch310, Jan 16, 2018 at 17:10 (7 year ago)

    It has been 5 days since you said coders would take a look at the issue. Any update?
  • Customer

    Posted by: twitch310, Jan 17, 2018 at 18:02 (7 year ago)

    The product group page now shows label. But, size is too small and has symbols following. How can it be more similar to single product. (I don't understand why it is not the same)
  • Customer

    Posted by: Kazim Vu, Jan 19, 2018 at 03:44 (7 year ago)

    Hi
    Please enter these css codes at the dashboard>>Boutique>>Theme Option>>Custom CSS ( i have entered it)
    .cart.cart_group .composited_product_details_wrapper .label{
    font-size: 15px;
    }
    Please check again and let me know
    Regards
  • Customer

    Posted by: twitch310, Jan 22, 2018 at 01:28 (7 year ago)

    That is much better. But, labels still have some symbol afterwards. An asterisk with dots underneath. Can you remove that.
  • Customer

    Posted by: Kazim Vu, Jan 22, 2018 at 08:17 (7 year ago)

    Hi twitch310
    My developers will check again and replace asap.
    Thank you
  • Customer

    Posted by: Kazim Vu, Jan 22, 2018 at 19:23 (7 year ago)

    Hi
    It's fixed. Please check again and let me know your intentions.

    Regards
  • Customer

    Posted by: twitch310, Jan 24, 2018 at 20:53 (7 year ago)

    This is a good fix. Thanks

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