HomeSupport systemWordPressKuteShopConflict between kuteshop toolkit and visual composer
  • Customer

    Conflict between kuteshop toolkit and visual composer

    Posted by: Alejandr031 Dec 27, 2017 at 13:00 (7 year ago)
    Hi,

    There is a conflict between the kuteshop toolkit and visual composer.

    I am on wordpress 4.9.1,
    visual composer is nn Version 5.4.5 and I have the latest version of kuteshop.

    It's simple : when I activate kuteshop toolkit, I can't edit my pages anymore (with VC). If I unactive it, then it's okay again.

    Error code in console :

    ncaught TypeError: jQuery(...).sortable is not a function
    at HTMLDocument. (tinymce-shortcode-script.js?ver=5.4.6.4:146)
    at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.1:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.1:2)
    at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.1:2)

    I'm uploading a screenshot of how it renders.

    Thank you in advance for help !
    stuck-5a43998b0f088.JPG
  • Customer

    Posted by: Kazim Vu, Dec 28, 2017 at 02:35 (7 year ago)

    Good morning
    I am sure the kuteshop toolkit, it's compatible with the Visual Composer plugin. I have never seen this issue before. Currently you are on the localhost and i can not check it. Please try to re-install from scratch and let me know.
    Regards,
  • Customer

    Posted by: Alejandr031, Dec 28, 2017 at 10:58 (7 year ago)

    Good Morning !

    Unfortunately, it's still not working ...
    I just tried from scratch, installing stuff in this order :

    1 - theme
    2 - child theme
    3 - toolkit
    4 - visual composer

    I installed toolkit and visual composer from the downloaded folder, not with the automatic "install plugins" theme page.

  • Customer

    Posted by: Kazim Vu, Dec 29, 2017 at 00:58 (7 year ago)

    Here are requirements Kuteshop theme
    Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter. Recommended PHP Configuration Limits: Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
    max_execution_time 360
    memory_limit 256M or more
    post_max_size 32M
    upload_max_filesize 32M
    If it does not work, please contact me via skype: itsonla and provide your Teamviewer ID
    Regards
  • Customer

    Posted by: Alejandr031, Dec 29, 2017 at 10:47 (7 year ago)

    Hi,

    I'm working on :

    PHP 5.6.19 x86
    MySQL 5.7.11 x86
    WordPress 4.9.1

    It's obviously not the issue here. The php setups are okay, I just checked !

    I'm inserting my skype and teamviewer on the private answer.
  • Customer

    Posted by: Alejandr031, Dec 29, 2017 at 17:46 (7 year ago)

    Hi,

    Short message to notice that I found something that could be a clue ?
    Please refer to the attachment.
    capture-5a467f7777aee.jpg
  • Customer

    Posted by: Kazim Vu, Dec 31, 2017 at 17:54 (7 year ago)

    Hi
    I am really sorry because it do not work at the weekend and the first day of new year. Please connect me on comming tuesday.
    Thank you and have a great day. Happy new year 2018!

    Regards
  • Customer

    Posted by: Alejandr031, Jan 2, 2018 at 17:25 (7 year ago)

    Hi !

    No problem ! Happy new year to you too !!!

    Okay, things have changed since then :

    I started working on a dev domain so it's not in localhost anymore. it basically fixed the issue :D don't know why but hey it's okay now.

    I have another issue going on with the kuteblog module in visual composer :

    the articles, instead of sticking in the same row (I want them to be 3 in a row), they are displayed by 1 row for each article...

    I'm sending you the url and the password in the secret information section.

    TY !
  • Customer

    Posted by: Kazim Vu, Jan 3, 2018 at 03:40 (7 year ago)

    Can you describe more details with screenshot? I will check and reply you asap.
    Waiting your reply...
    Regards
  • Customer

    Posted by: Alejandr031, Jan 3, 2018 at 10:54 (7 year ago)

    Hi ! Ok, here's the screenshot !

    (written in black : how it is, written in blue : how i want it to be)

    Regards.
    homepage_news-5a4cb6554f261.jpg
  • Customer

    Posted by: Kazim Vu, Jan 4, 2018 at 02:01 (7 year ago)

    Good morning
    I have got your info. In this case, my coders will check and fix it. I will inform you soon when it's done. If you have other questions, do not hesitate to contact with me.
    Thank you and Have a great day!
  • Customer

    Posted by: Alejandr031, Jan 4, 2018 at 11:22 (7 year ago)

    Thank you !

    Ok I now have another question.

    I sold a webdesign and now I'm supposed to make the website render and have some specific functions.

    I can't find where to edit the single product page template in order to have a specific rendering (refer to the image).

    I approximately know what to do but I need help to start ... Does the theme have already some template files that I could edit ?

    TY in advance.

    (Image in attachment, I translated and explained myself)
    fiche_produit-5a4e0e841e1f9.jpg
  • Customer

    Posted by: Kazim Vu, Jan 5, 2018 at 02:06 (7 year ago)

    Hi Alejandr031
    -About Blog Post issue, it's default of VC and my coder can not fix. Why dont you use the KuteShop: Blog shortcode, it works fine on my theme. Please replace it and let me know your results.
    blog-post-5a4edd92211d3.png
  • Customer

    Posted by: Kazim Vu, Jan 5, 2018 at 02:10 (7 year ago)

    about your last question. It includes in my theme. In your case, you have to custom by yourself or connect to Customized Services, where they will help you. If you have other questions, do not hesitate to contact with me.
    Thank you and Have a great day!
    description-5a4ede99baa4a.png
  • Customer

    Posted by: Alejandr031, Jan 8, 2018 at 15:56 (7 year ago)

    about your answer to the custom thing : what are "Customized Services" ?
    Thank you in advance !

    Have a great day.
  • Customer

    Posted by: Alejandr031, Jan 8, 2018 at 15:53 (7 year ago)

    Hi !

    About the kuteshop blog shortcude : already tried and that's why I changed and try to the VC one ...
    Here's how it looks and how I did setup it, I think I did it good but yeah it's the same issue ...

    Have a look at my screenshots and at the website if you want.



    capture1-5a5393ef5a8a8.JPG
    capture2-5a5393ef5ac96.png
  • Customer

    Posted by: Alejandr031, Jan 8, 2018 at 16:07 (7 year ago)

    OK NEVERMIND,

    (replying because I can't edit previous messages)

    my mistake about the blog thing.
    It's okay now !
  • Customer

    Posted by: Kazim Vu, Jan 9, 2018 at 02:53 (7 year ago)

    Good morning
    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

    Regards,
  • Customer

    Posted by: Alejandr031, Jan 10, 2018 at 16:48 (7 year ago)

    Ok but first I have a new question for you !

    (attachment photo) this is how my main shop page looks.

    I really don't like the available default filters (tri par défaut, show 12 etc) and I'd like to edit them or idk change them, custom them.

    Moreover, when I activate the left sidebar in the theme options, whenever I add widgets, they are displayed on the left okay but on the very top of the page, behind my categories images-link ...

    Thanks in advance for your help and councils.
  • Customer

    Posted by: Kazim Vu, Jan 11, 2018 at 03:51 (7 year ago)

    Hello
    Where is your attachment file? I did not see it. Could you please contact via skype: itsonla. I would like to live chat and need some questions from you.
    Waiting your connection...
    Regards,

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