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  • Customer

    Product Carousel on Hompe and Filters on Category page

    Posted by: digijuice Dec 19, 2017 at 18:00 (7 year ago)
    Hi There,

    I have a 2 issues with the theme:

    1. On homepage product carousel is not working properly, products are displayed in grid, despite OWL carousel in choose in the option.
    2. Product filter in sidebar doesn't work. What ever option is selected in categories or price range, product list stay the same.
    example here: http://dev.rs100.co.uk/category/background-music-systems/

    Cheers
  • Customer

    Posted by: Kazim Vu, Dec 20, 2017 at 08:57 (7 year ago)

    Hi digijuice
    I got your issues. My coders will check and fix asap. f you have other questions, do not hesitate to contact with me.
    Regards,
  • Customer

    Posted by: Kazim Vu, Dec 21, 2017 at 06:54 (7 year ago)

    Hi
    Please provide your FTP again, currently, it does not work
    I am waiting your reply...
    Regards,
    ftp-5a3b5a902d613.png
  • Customer

    Posted by: digijuice, Dec 21, 2017 at 12:24 (7 year ago)

    2
  • Customer

    Posted by: Kazim Vu, Dec 22, 2017 at 07:12 (7 year ago)

    I got your FTP accounts. My coders will check and fix asap.
    Thanks for your patience!
    Regards
  • Customer

    Posted by: digijuice, Dec 30, 2017 at 15:04 (7 year ago)

    any update on this?
  • Customer

    Posted by: Kazim Vu, Dec 31, 2017 at 17:33 (7 year ago)

    Hi
    - About issue 1: You should choose more than 6 products per page. As the attachment screenshot, it works fine.
    -About issue 2: My coders have checked and said the cause by the WOOF - WooCommerce Products Filter plugin. Please update to the latest version and let me know your results.
    Regards,
    Carousel-5a491f7c23f2d.png
  • Customer

    Posted by: digijuice, Jan 3, 2018 at 13:58 (7 year ago)

    Hi There,

    Issue 1 - Happy with that all work now.
    Issue 2 - What filter plugin is used in your theme demo?

    Cheers
  • Customer

    Posted by: Kazim Vu, Jan 4, 2018 at 02:16 (7 year ago)

    Good morning
    it's the WOOF - WooCommerce Products Filter plugin. Please try again and let me know your results.

    Regards
  • Customer

    Posted by: digijuice, Jan 8, 2018 at 11:46 (7 year ago)

    WOOF - WooCommerce Products Filter plugin is up to date Version 1.1.8, I don't understand why is working on your demo and is not working on ours, we do not change anything in the theme etc.
  • Customer

    Posted by: Kazim Vu, Jan 9, 2018 at 03:49 (7 year ago)

    Good morning, digijuice
    May i re-install from scratch ? Please connect via skype: itsonla . I would like to live chat and need some info from you
    Waiting your reply....
  • Customer

    Posted by: digijuice, Jan 15, 2018 at 22:30 (7 year ago)

    Feel free to reinstall from scratch. Filter is working ok when using one of the free themes. For example there is on installed "Flash".

  • Customer

    Posted by: digijuice, Jan 16, 2018 at 17:15 (7 year ago)

    Searchbar also is not working properly. Its quite anoyying when you pay for something based and nice working demo.

    Is any of the issues will be solved soon? We arledy make shop live on another domain but really want to be able to enable all cool functionality.

  • Customer

    Posted by: Kazim Vu, Jan 20, 2018 at 08:19 (7 year ago)

    Hi
    My developers still checking and waiting reply from them. The cause maybe by plugins they are conflicted together. I will inform yu soon when i have got the results from them
    Thanks for your patience!
  • Customer

    Posted by: digijuice, Jan 22, 2018 at 14:47 (7 year ago)

    I can see now on dev.rs100.co.uk search is working. But I need to know what was wrong? So I can fix live site as well, and I need it ASAP.
  • Customer

    Posted by: Kazim Vu, Jan 23, 2018 at 04:37 (7 year ago)

    My coders said that the cause by you have chose the slider revolution for your shop banner at the shop page that's why they're conflicted.
    Regards
  • Customer

    Posted by: digijuice, Jan 23, 2018 at 11:09 (7 year ago)

    I did not choose revolution slider for Shop page. Shop page was created when theme was installed. But anyway, I do not understand your answer. Do I have to choose a slider revolution for a shop page or not? All page setting between live and dev site are the same. So wehere I should make a changes?
  • Customer

    Posted by: Kazim Vu, Jan 24, 2018 at 03:26 (7 year ago)

    Hi
    My developers said that, you set slider revolution at the shop page's banner and they have replaced it.
  • Customer

    Posted by: digijuice, Jan 24, 2018 at 10:51 (7 year ago)

    where exactly they replace it? I'm confused about that and cant find any setting regarding revolution slider on shop pages.
  • Customer

    Posted by: Kazim Vu, Jan 25, 2018 at 12:02 (7 year ago)

    here's it: https://prnt.sc/i3qkpn

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