HomeSupport systemWordPressKuteShopproblom with kuteshop 3.0
  • Customer

    problom with kuteshop 3.0

    Posted by: webshark81 Dec 15, 2017 at 18:05 (7 year ago)
    hi, i had replace kutetheme with kuteshop3.0 but my site do not work as well and it 's not appear as demo content.
  • Customer

    Posted by: webshark81, Dec 16, 2017 at 05:49 (7 year ago)

    Sorry, address is www.basemarket.ir
  • Customer

    Posted by: Kazim Vu, Dec 17, 2017 at 08:25 (7 year ago)

    HI webshark81
    Could you please provide your FTP account details via secret information area? My coders will check and give a solution for you on comming Monday.
    Waiting your reply...
    Regards
  • Customer

    Posted by: Kazim Vu, Dec 17, 2017 at 08:27 (7 year ago)

    Did you update from version 1.7.x to 3.0? Please connect via skype: itsonla on coming Monday.
    Regards,
  • Customer

    Posted by: webshark81, Dec 17, 2017 at 12:46 (7 year ago)

    thanks for support:
    i found the problem : when website language set to "english", every thing work as well. but when i change it to "فارسی " (persian native language) website appears as attached image "2.jpg".
    i never had this problem with kutetheme 1.x
    please solve my problem my site is down for this issue.
    2-5a36671babd47.jpg
  • Customer

    Posted by: Kazim Vu, Dec 18, 2017 at 03:36 (7 year ago)

    Did you update from version 1.7.x to 3.x ? They are different and you can not update it. Please contact me via skype: itsonla, i am there.
    Regards
  • Customer

    Posted by: webshark81, Dec 18, 2017 at 06:46 (7 year ago)

    I just change theme to version 3.x with folowing as documentation structures comes with downloaded package frome themeforest.
  • Customer

    Posted by: webshark81, Dec 18, 2017 at 06:49 (7 year ago)

    1, change current theme.
    2. Delete old theme( kutetheme 1.x)
    3. Install new theme v3.x
    4. Update plugins.
    5. Install demo from new kuteshop toolkit dashboard.
  • Customer

    Posted by: Kazim Vu, Dec 19, 2017 at 02:01 (7 year ago)

    Replied via skye

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