HomeSupport systemWordPressKuteShopInstall plugins problem
  • Customer

    Posted by: Kazim Vu, Nov 27, 2017 at 01:35 (7 year ago)

    Good morning,
    I have checked and got the same problems as you mentioned. Could you please provide your FTP or Cpanel accounts via secret information area? I would like to check and help you.
    Waiting your reply...

    Regards,
  • Customer

    Posted by: Kazim Vu, Nov 27, 2017 at 01:38 (7 year ago)

    I think that the cause maybe your host, it's limited some values. I will check when i have got your FTP or Cpanel accounts.
  • Customer

    Posted by: mamun2016, Dec 1, 2017 at 16:53 (7 year ago)

    When i import any demo content with Download attachment . It's not work show 504 Geteway time-out the sever didn't responds in time.
    But Demo content imported when not select Download attachment data. please solved this problem.
    65839-5a2189238323c.PNG
  • Customer

    Posted by: Kazim Vu, Dec 2, 2017 at 14:55 (7 year ago)

    Hi
    In your case, please try to change your max_execution_time values to 360 or more and let me know your results. If it does not work, as i mentioned above, please provide your FTP or Cpanel accounts. I would like to check your host and help you.
    Regards
  • Customer

    Posted by: mamun2016, Dec 4, 2017 at 09:07 (7 year ago)

    I can't configure this themes please configure this theme like Demo 6

    Thank you
  • Customer

    Posted by: Kazim Vu, Dec 4, 2017 at 16:07 (7 year ago)

    Could you please provide your Cpanel accounts via secret information area? I would like to check your host and reinstall the kuteshop 6.
    waiting your answer...

    P/s: Your Domain and host info below, they are not correct. I could not access them
  • Customer

    Posted by: mamun2016, Dec 4, 2017 at 16:45 (7 year ago)

    Please go to whois.com
    Here Domain and hosting built
    Log in whois.com - go to my account -------- click list -------- and click focuseshop hosting --------- after open automatically cpanel
  • Customer

    Posted by: mamun2016, Dec 4, 2017 at 17:22 (7 year ago)

    Please solve this issue as soon as possible . configure this theme like Demo kuteshop 6
  • Customer

    Posted by: Kazim Vu, Dec 5, 2017 at 02:49 (7 year ago)

    Good morning
    The home 6 has installed. Please check and let me know. If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
  • Customer

    Posted by: mamun2016, Dec 25, 2017 at 06:21 (7 year ago)

    Hello
    When i select Kutethemes my admin panel too slow first time i think that server problem but now i test it when i select another or WP default themes site is run good but if active Kutethemes site Totally slow never do anythings . plesase solve this problem
  • Customer

    Posted by: Kazim Vu, Dec 25, 2017 at 07:32 (7 year ago)

    I have checked and found your site, it's building mode. I just release a new version, it's version 3.x (3.0.2). You can get this version at the http://themeforest.net/downloads. It's lighter and faster then version 1.7.x. You can re-install it. Please connect via skype: itsonla if you need help.
    Regards,
  • Customer

    Posted by: Kazim Vu, Dec 25, 2017 at 07:37 (7 year ago)

    Also please try using some methods below to improve the loading speed:
    1. Install the Autoptimize plugin
    2. Remove unnecessary plugins
    3. Optimize product images
    4. Intstall the WP Super Cache
    5. Contact with your hosting administrator to increase the speed
  • Customer

    Posted by: mamun2016, Dec 26, 2017 at 16:22 (7 year ago)

    You are recommend active new version 3.x (3.0.2) i activated this version . this version is really faster but Kuteshop themes options not working when i change logo or any option live never change . Please help me .
  • Customer

    Posted by: Kazim Vu, Dec 27, 2017 at 01:27 (7 year ago)

    Good morning
    I have checked and got the same problems as you mentioned. My coders will check and reply you asap.
    Thanks for your patience!

    Regards,
  • Customer

    Posted by: Kazim Vu, Dec 27, 2017 at 01:44 (7 year ago)

    It's fixed. Please check again and let me know your results.
    Regards

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