• Customer

    Mobile View ERROR Primary Menu only in HP

    Posted by: misero Nov 24, 2017 at 14:21 (7 year ago)
    Hi, i have installed the theme but unfortunately ONLY into home page when the resolution is under 780PX (for mobile version) all the menu don't work properly. We already disable all the external plugin but we still having the same issue.

    In additional in Consolle view there is an'error.

    Uncaught TypeError: Cannot read property 'clone' of undefined
    at Owl.run (owl.carousel.js?ver=2.0:299)
    at Object.d [as run] (jquery.js?ver=1.12.4:2)
    at Owl.update (owl.carousel.js?ver=2.0:534)
    at Owl.refresh (owl.carousel.js?ver=2.0:621)
    at Owl.initialize (owl.carousel.js?ver=2.0:426)
    at new Owl (owl.carousel.js?ver=2.0:194)
    at HTMLUListElement. (owl.carousel.js?ver=2.0:1840)
    at Function.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.$.fn.owlCarousel (owl.carousel.js?ver=2.0:1838)
    run @ owl.carousel.js?ver=2.0:299
    d @ jquery.js?ver=1.12.4:2
    Owl.update @ owl.carousel.js?ver=2.0:534
    Owl.refresh @ owl.carousel.js?ver=2.0:621
    Owl.initialize @ owl.carousel.js?ver=2.0:426
    Owl @ owl.carousel.js?ver=2.0:194
    (anonymous) @ owl.carousel.js?ver=2.0:1840
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    $.fn.owlCarousel @ owl.carousel.js?ver=2.0:1838
    p @ functions.min.js?ver=1.0.1:1
    (anonymous) @ functions.min.js?ver=1.0.1:1
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    (anonymous) @ functions.min.js?ver=1.0.1:1
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    ready @ jquery.js?ver=1.12.4:2
    K @ jquery.js?ver=1.12.4:2

    Could you please check into our template what's wrong with?
    Could you also please send the new version of Visual Composer?

    Thanks a lot and regards.

  • Customer

    Posted by: Kazim Vu, Nov 26, 2017 at 06:43 (7 year ago)

    Hi misero
    Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check and give you solution.
    Waiting your reply...

    Regards,
  • Customer

    Posted by: misero, Nov 26, 2017 at 10:16 (7 year ago)

    Hi Kazim,
    Thanks a lot.
    You can see all data in secret area. ;)
    I'm waiting for your news.

    Regards.
  • Customer

    Posted by: Kazim Vu, Nov 27, 2017 at 02:53 (7 year ago)

    Good morning
    I have got your secret infor. My coders will check and fix asap. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!

    Kazim Vu
  • Customer

    Posted by: misero, Nov 27, 2017 at 15:00 (7 year ago)

    Hi, news for me?

    Regards
  • Customer

    Posted by: Kazim Vu, Nov 28, 2017 at 04:28 (7 year ago)

    Hi misero,
    I am waiting reply from coders. I will inform you soon when i have got the results from them.
    Thanks for your patience!

    Regards,
  • Customer

    Posted by: misero, Nov 28, 2017 at 08:21 (7 year ago)

    Hi Kazim and thanks a lot for your reply.
    I have a delivery to do and I just wait only your fix!
    Thanks and regards
  • Customer

    Posted by: misero, Nov 28, 2017 at 14:52 (7 year ago)

    Hi Kazim,
    I solved! thanks for NOT supporting.

    Regards
  • Customer

    Posted by: Kazim Vu, Nov 29, 2017 at 01:57 (7 year ago)

    I am very glad when your problem solved. ( i have not got the results from coders)
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!

    Kazim Vu
  • Customer

    Posted by: misero, Nov 29, 2017 at 13:39 (7 year ago)

    The problem was solved by me!
  • Customer

    Posted by: Kazim Vu, Nov 30, 2017 at 08:17 (7 year ago)

    KOOL!!!!!!!

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