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  • Customer

    images won't display on mobile devices (apple IOS)

    Posted by: hasuprobe Nov 14, 2017 at 23:54 (7 year ago)
    Hi there, I've got a problem with viewing from mobile devices, especially on Apple IOS devices, the images would load on non-mobile devices such as desktop using Chorme or Firefox etc, but do not display any images when using iPhone/iPad devices.
    The webpages that are having this problems are :

    http://jenniferlyra.com.au/lookbook_aw.html
    http://jenniferlyra.com.au/lookbook_ss.html

    please check my attached image for further details. Thx in advance

    Kind Regards,
    Vincent
    123-5a0b822dc0e2b.jpg
    4544-5a0b822dc1170.jpg
  • Customer

    Posted by: hasuprobe, Nov 14, 2017 at 23:55 (7 year ago)

    My account details are as below
  • Customer

    Posted by: Kazim Vu, Nov 15, 2017 at 05:41 (7 year ago)

    Hi
    I have checked on iphone 5s and did not get the same problems as you mentioned. It still works fine. Please check again and let me know.
    Regards,
    iphone-5-5a0bd38e4cedb.jpg
  • Customer

    Posted by: hasuprobe, Nov 15, 2017 at 10:37 (7 year ago)

    Hi, i've tested on multiple devices, it seems to be the problem of the IOS version, if you've got the latest version (11.x.xx) or above, the images show up fine, so is there a way to work around this? or something that tells the user to update their IOS version for the best viewing results (this message only shows up if the wrong version of IOS has been detected).

    Thanks

    Regards
  • Customer

    Posted by: Kazim Vu, Nov 16, 2017 at 04:09 (7 year ago)

    I am not sure, please check your web browser, it maybe the cause.
    Regards,

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