HomeSupport systemPrestashopLondon StarsUpdate theme 2.6.4
  • Customer

    Update theme 2.6.4

    Posted by: untrucdefille Oct 11, 2015 at 17:26 (9 year ago)
    Hi Emilyle,
    I have just updated the theme to 2.6.4.
    The issue for the social buttons on quick view is corrected. Thank you.
    The border of product-list not on chrome as before.
    On top of my issues (I'm always waiting a solution since 15 days !! ) the update erased all the translation with blank fr.php !! I have passed all my sunday to re-translate the website. I'm started to loose money with your theme, it's the first time I have a so long long long support.
    If all my issues are not closed at the end of this week, I will ask for a refund !!
    I have activated the "cache" to accelerate your connection to my website.
    Your to-do-list
    - Translation issues on discount module (Days, add to cart...)
    - Translation issues on Flexible module (Load more...)
    - 2nd image issue on discount module (Same first and hover)
    - Border on product-list on chrome
    - Issue with product comments on home page (Flexible module I think).
    Thanks in advance to put my issues on the top of your to-do-list before Wednesday.
    Best regards
    Emilie

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  • Customer

    Posted by: untrucdefille, Oct 11, 2015 at 17:34 (9 year ago)

    And also issue with extra tab. It works only for the Home category and not for the categories below !!
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 13, 2015 at 12:40 (9 year ago)

    Hi Emilyle,
    Do you have access to the site trough the ftp ?
    I have no time to reinstall the site and the theme on a new host.
    Do you use teamviewer or a system like this ?
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 14, 2015 at 21:30 (9 year ago)

    Hi Emilyle,

    Check point :

    - Translation issues on discount module (Days, add to cart...) : DONE !
    - Translation issues on Flexible module (Load more...) DONE !
    - 2nd image issue on discount module (Same first and hover) URGENT
    - Border on product-list on chrome : DONE !
    - Issue with product comments on home page (Flexible module I think). OK with your comment.
    -And also issue with extra tab. It works only for the Home category and not for the categories below !! URGENT
    - Issue with disabled products on flexible module !! URGENT.
    ========================

    2. 2nd image issue on discount module (Same first and hover)
    ==> Until now, we couldn't connect to your site to check this issue, pls take screenshot then send me, we did not meet this issue on our system.
    I have migrated the site to its final domain (www.untrucdefille.fr), I think you will access now.

    4. And also issue with extra tab. It works only for the Home category and not for the categories below !!
    ===> I've checked this module "extra tab" on our system, It works correctly.
    I’ve reset the module and reinstalled the tabs but same issue. You can connect now to the website (untrucdefille.fr)
    Reset, reinstall, no way.. it doesn’t work correctly.

    New post :

    Issue with disabled products on flexible module !!
    When a product is disabled, it appears in the flexible custom homepage module and an error page "unavailable product" if you click on the product to see the details. This causes a problem on the add to cart button border.
    When the product is deleted, it is no longer a problem.
    It should add a rule about products disabled.

    New connection access in the secret zone

    Thanks in advance.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 16, 2015 at 08:18 (9 year ago)

    Hi Emilyle,
    To be more efficient, I will concentrate all my request only in this post because we have the requests history (with all the points).
    Be careful, the shop is now in production but I will be more easy for you to connect.
    The issue with the chrome border product in product-list is reappeared. It depends on the resolution of your screeen (Responsiveness issue)
    Please see the screenshot attached.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 16, 2015 at 08:23 (9 year ago)

    Hi Emilyle,
    Oopps !! another issue on devices with the "add to cart" button (Ipad and Iphone 6).
    Please see screenshot attached.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 19, 2015 at 09:01 (9 year ago)

    Hi Emilyle,
    New issue on Ipad devices with the Quick view. Black screen without the details of product.
    When I desactivate this parameter (Quick view) the template explode (Slider, Discount product and flexible product)
    Screen shot attached for Ipad.
    Thanks in advance
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Oct 27, 2015 at 15:01 (9 year ago)

    Hi Emilyle,
    Any news for all the issues ?
    Time is flying...
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Nov 6, 2015 at 09:35 (9 year ago)

    Hi Emilyle,
    Can you tell me when the new update will be on Theme Forest market ?
    And after I will need your help to update without scratching my translations.
    Thanks in advance.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Nov 10, 2015 at 15:14 (9 year ago)

    Hi Emilyle no news from you. Time is flying again.
    Thanks in advance to answer on my previous topic.
    Best regards
    Emilie
  • Customer

    Posted by: untrucdefille, Nov 13, 2015 at 10:34 (9 year ago)

    It's long long long....
    Best regards
    Emilie

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