HomeSupport systemWordPressTechOneTemplate view edit
  • Customer

    Template view edit

    Posted by: elmarbaghiyev Nov 2, 2017 at 06:57 (7 year ago)
    Hi.
    I want hidden Exchange area of my Template (attachment sign 1 ). And in demo template (http://techone.kutethemes.net/home-04/) top header menu area long all screen width. But now is more less witdh (attachment sign as 1 and 2). Exta I want when vertical menu's all submenu opens same width and height with vertical menu and middle of vertical menu (I try explain attachment with sign OK and NO).
    Example - gearbest. com vertical menu
    Capture-59fac1d9190fa.PNG
  • Customer

    Posted by: Kazim Vu, Nov 2, 2017 at 08:13 (7 year ago)

    Hi elmarbaghiyev
    Please update to the latest theme version(It's version 1.3.3). If it does not work, please provide your FTP accounts via secret information area. I will check and fix it
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Nov 2, 2017 at 08:36 (7 year ago)

    Are you doing something? My site opening with error and my Vertical menu deleted i saw. What is the reason this?
  • Customer

    Posted by: Kazim Vu, Nov 2, 2017 at 09:14 (7 year ago)

    Hi elmarbaghiyev
    I did not do anything. Maybe i have activated default theme only. Please update the latest theme version at the http://themeforest.net/downloads and let me know.
    About some messages as the attached screenshot. Please check and update for Wordpress.
    Regards,
    message-59fae1ef552e3.png
  • Customer

    Posted by: elmarbaghiyev, Nov 2, 2017 at 10:06 (7 year ago)

    How can do update new version? Must I take a backup. Have a risk it?
  • Customer

    Posted by: elmarbaghiyev, Nov 2, 2017 at 12:42 (7 year ago)

    And you dont say me that how can I hide Currency meny as attachmed signed 1
  • Customer

    Posted by: Kazim Vu, Nov 3, 2017 at 03:27 (7 year ago)

    To update the TechOne theme:
    Step 1: Backup your site( Include codes + Database, you can use the Duplicator plugin)
    Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
    ( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
    Step 3: Click on TechOne and then click Delete( look down in the right). NOTE: DO NOT delete the TechOne-Child
    Step 4: Return the dashboard choose Plugins then deactive the TechOne Toolkit, Slider Revolution, WPBakery Visual Composer and delete them.
    Step 5: Return the Appearance menus choose Theme>>Add New>>choose your latest theme version>>Install
    Step 6: Return the Plugins menus>>New>>and choose the Techone Toolkit (Slider Revolution, WPBakery Visual Composer plugins are the same)>>Install>>and activate them.
    Please do it and let me know.
  • Customer

    Posted by: Kazim Vu, Nov 3, 2017 at 03:33 (7 year ago)

    About Currency issue, you can enter the dashboard and turn off the Woocommerce Currency Switcher plugin. Please do it and let me know.
    If it does not work, please provide your FTP (or Cpanel) accounts details via secret information area. My coders will check and fix it.
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Nov 3, 2017 at 10:46 (7 year ago)

    I did it. thank you
  • Customer

    Posted by: elmarbaghiyev, Nov 3, 2017 at 10:31 (7 year ago)

    It seems hard process. Can you do it please?
  • Customer

    Posted by: Kazim Vu, Nov 6, 2017 at 05:47 (7 year ago)

    Hi
    Do you have any changes on your site? Please connect via skype: itsonla. I have some questions before theme has updated
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Nov 10, 2017 at 07:16 (7 year ago)

    Hi. Can you answer me on skype. Thank you.
  • Customer

    Posted by: Kazim Vu, Nov 13, 2017 at 02:13 (7 year ago)

    As i mentioned on skype, if you have any questions, please drop your questions there. I will check and reply you asap.
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Nov 15, 2017 at 07:10 (7 year ago)

    Please write me on skype. It is important for me. 2 moths go on and I cannot complete theme works.
  • Customer

    Posted by: Kazim Vu, Nov 16, 2017 at 02:31 (7 year ago)

    Hello,
    I am waiting the results from coders. I will inform via skype when i've got the results from them.
    Regards,

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