HomeSupport systemWordPressKuteShopOutdated theme
  • Customer

    Outdated theme

    Posted by: ABBASKETS Oct 23, 2017 at 12:14 (7 year ago)
    Please, I am receiving this error: Your theme (kutetheme-child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme. after which the whole display of the website is not good at all. The display of single products is so bad, and other few things that I have not come across.
    111-59eddd32435e4.PNG
  • Customer

    Posted by: Kazim Vu, Oct 23, 2017 at 16:05 (7 year ago)

    Hi ABBASKETS
    I would like to check your site but i could not access it(see the attachment screenshot). Please check again and provide your FTP accounts also.
    Waiting your answer...
    admin-59ee134570046.png
  • Customer

    Posted by: ABBASKETS, Oct 24, 2017 at 11:11 (7 year ago)

    I am sorry for the mistake which I have corrected.
    If it is possible, can have a news ticker on the header that will be displaying vendor's names.
    Thanks
  • Customer

    Posted by: Kazim Vu, Oct 25, 2017 at 03:49 (7 year ago)

    As i mentioned above, please provide your FTP accounts. My coder will check and fix it.
    Regards,
  • Customer

    Posted by: ABBASKETS, Oct 25, 2017 at 06:33 (7 year ago)

    I have provided the ftp credentials.
  • Customer

    Posted by: Kazim Vu, Oct 25, 2017 at 12:18 (7 year ago)

    I got your FTP accounts. My coders will check and reply you asap. If you have other questions, please let me know.
    Regards
  • Customer

    Posted by: ABBASKETS, Oct 25, 2017 at 18:58 (7 year ago)

    Please, I want to know the update.
  • Customer

    Posted by: Kazim Vu, Oct 26, 2017 at 02:21 (7 year ago)

    I am waiting the results from coders also. I will inform you soon when i have got it.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: ABBASKETS, Oct 26, 2017 at 09:22 (7 year ago)

    Please, my business is suffering because of this, I know if it were one of your websites that is effected, you will be fast in fixing it, because it will affect your business negatively. the theme need update, because some of woocommerce features is outdated. try and fix this now. thanks.
  • Customer

    Posted by: Kazim Vu, Oct 27, 2017 at 01:23 (7 year ago)

    Hi
    Did you change the URL to your Admin login ? My coders would like to check your backend but they could not access it (see the attachment screen shot) Please check again and let me know.
    admin1-59f28a82734b5.png
  • Customer

    Posted by: ABBASKETS, Oct 28, 2017 at 11:52 (7 year ago)

    Provided.
  • Customer

    Posted by: Kazim Vu, Oct 29, 2017 at 02:26 (7 year ago)

    Hi ABBASKETS,
    We just updated to the latest theme version( its version 1.7.7) Please check and update at the http://themeforest.net/downloads and let us know.

    Regards,

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