HomeSupport systemWordPressKuteShopImporting sample data failed
  • Customer

    Importing sample data failed

    Posted by: aldochiu Oct 7, 2015 at 03:05 (9 year ago)
    Hi,

    I just installed KuteTheme v1.0 following by the documentation, while I am trying to import sample data [content.xml], it failed after assign author and only gave a 500 internal server error message. I tried all content.xml from various sample data folder, option 1, 2 and 5 are available.


    error-56148bdd78403.jpg
  • Customer

    Posted by: aldochiu, Oct 7, 2015 at 03:11 (9 year ago)

    the options available are 1, 2 and 6. Was a typo above.

    I also figure out when I chose not to download and import file attachments, the 500 internal server error will not appear and gave me 'all done' message.
  • Admin

    Posted by: james, Oct 7, 2015 at 03:26 (9 year ago)

    Hi mate,

    Did you download the latest package from themeforest? its version is 1.1 right now. We updated the theme and redid the sample data for option 1,2,6. Which option will you use for your site? we will update the remaining options asap. Today, we will upload the option 5 too.
    You can update options in the near future. So do not worry.

    Did you setup the theme following my video? https://youtu.be/evj_gUr-gZg
    So, pls download the latest package + check my guide video.

    If you have other questions, do not hesitate to contact with us.
    Thanks for your purchase!

  • Customer

    Posted by: aldochiu, Oct 7, 2015 at 03:43 (9 year ago)

    Thank you James!

    I was following the documentation of the downloaded files.
    I am now watching your video again. and planning to install a fresh wordpress on another folder to try. I believe my questions are quite like a amateur since I am not very familiar with WordPress.

    Indeed, I did not know I only need to choose one of the options. I imported all of them, now on my main page, everything tripled. :)

    Thanks again!

    I will try the latest then do it again from scratch.

    Cheers,
    Aldo

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