HomeSupport systemWordPressBoutiquewoocommerce membership plugin causes blank home page
  • Customer

    woocommerce membership plugin causes blank home page

    Posted by: twitch310 Oct 15, 2017 at 04:57 (7 year ago)
    Activating Woocommerce Memberships plugin makes home page go blank. No other pages appear to be affected. See attached. This is the only page that has Slider Revolution. Wonder if that is the problem. A new version of Slider Revolution is available. Can we get an update? Other template files are out of date but, doubt if they are the problem
    kute-boutique/woocommerce/cart/mini-cart.php version 3.1.0 is out of date. The core version is 3.2.0,
    kute-boutique/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.2.0,
    kute-boutique/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 3.2.0,


    59e2eb89b3b90.pdf
    FireShot-Capture-038---Home-I-andrewblake-store-for-fetish_---https___andrewblake.flywheelsites.com_-59e2eabaca09b.pdf
  • Customer

    Posted by: Kazim Vu, Oct 16, 2017 at 01:09 (7 year ago)

    Hi twitch310
    Could you please provide you Admin login + FTP accounts via secret information area? I would like to check on you site and fix it.
    Waiting your reply....
  • Customer

    Posted by: Kazim Vu, Oct 16, 2017 at 01:11 (7 year ago)

    Did you update to the latest theme version yet?
  • Customer

    Posted by: twitch310, Oct 16, 2017 at 02:26 (7 year ago)

    Our site is on flywheel. You will need to be added as a collaborator for access. Please give an email address to send information. With email address I will also set up administrator role in wordpress
  • Customer

    Posted by: Kazim Vu, Oct 17, 2017 at 00:31 (7 year ago)

    my email's: ovicsoft.kazimvu@gmail.com
    Thank you
  • Customer

    Posted by: twitch310, Oct 17, 2017 at 19:43 (7 year ago)

    I have set you as a collaborator on the site. You should get an email invite shortly
  • Customer

    Posted by: Kazim Vu, Oct 18, 2017 at 03:45 (7 year ago)

    I have checked and did not get the same your attached file. Your site still works fine. About Woo commerce version issue. You should not update to the latest Woo version, currently my theme support for ver 3.1.0 only (http://kutethemes.net/wordpress/boutique/changelog.txt). My coders will check and update in the next version.(It's warning only)
    Regards,
  • Customer

    Posted by: twitch310, Oct 18, 2017 at 15:12 (7 year ago)

    Problem occurs when WooCommerce Memberships plugin is activated. Currently it is deactivated because home page goes blank. Just checked and problem continues. Can you look again.
  • Customer

    Posted by: Kazim Vu, Oct 19, 2017 at 04:27 (7 year ago)

    Your SFTP account does not work. Please check and provide me again
    Waiting your reply...
  • Customer

    Posted by: twitch310, Oct 19, 2017 at 15:17 (7 year ago)

    I have just logged into sftp using FileZilla. No problem. Please try again
  • Customer

    Posted by: twitch310, Oct 19, 2017 at 15:26 (7 year ago)

    If you continue to have a problem read this
    https://getflywheel.com/wordpress-support/how-do-i-access-my-site-via-sftp/
  • Customer

    Posted by: twitch310, Oct 22, 2017 at 17:29 (7 year ago)

    Had the plugin developer look at the issue and they have resolved the problem. They asked to forward the solution to you:


    found an issue with the plugin that your theme requires "Boutique Toolkit" which was using some WooCommerce code incorrectly and causing a conflict with the Memberships plugin. To fix that, I've edited the code and your site is now working properly :)

    So that you can continue to use that "Boutique Toolkit" plugin in the future, could you send over this message to your theme's support? That way they can fix the issue so you can update the plugin in the future.

    --
    Hello Boutique support,

    There is an issue with boutique-toolkit/js_composer/shortcodes/blog.php on line 241:

    $posts = new WP_Query( apply_filters( 'woocommerce_shortcode_products_query', $args, $atts ) );

    The woocommerce_shortcode_products_query filter requires 3 parameters -- WooCommerce core made a mistake with this in 2.6 and it has since been fixed. Please update that filter usage to include a 3rd parameter, null works fine.
    --
  • Customer

    Posted by: Kazim Vu, Oct 23, 2017 at 15:47 (7 year ago)

    Cool!. My coders have not found a solution. Which the php file did you fix? About the woocommerce_shortcode_products_query filter issue, you should update to the latest theme version( It's version 1.2.5) and let me know.
    Regards,

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