• Customer

    Facing lots of issues

    Posted by: odeostudio Oct 14, 2017 at 08:57 (7 year ago)
    I'm facing a lot of issues

    1) In Group Category Module, cannot upload the Group Category vertical banner. See screencast:
    https://drive.google.com/file/d/0B7DoKkM4q-r4djRKNGpYSm53c1E/view

    2) In Vertical Mega Menus Module, cannot change the translation name and cannot view List Menu items under Categories menu
    https://drive.google.com/file/d/0B7DoKkM4q-r4TTU3bTNGLUVGcjQ/view

    Also I cannot add any item under the Categories menu, its not saving.
    https://drive.google.com/file/d/0B7DoKkM4q-r4bi0zWjNkRi14a2M/view

  • Customer

    Posted by: yame, Oct 16, 2017 at 02:31 (7 year ago)

    Hello,

    1. I've uploaded banners for Vertical menu for you. Please check your site again. (supershop_1)

    2. I still saved the texts then it translated successfully in homepage with the correct language (supershop_2)

    3. I've created successfully a new item for Vetical menu (supershop_3)

    Pls checc these files and try again with your site then tell me your result.
    Regards,
    Yame
  • Customer

    Posted by: odeostudio, Oct 17, 2017 at 21:02 (7 year ago)

    It's still not working for me. How did you do it though? I'm still seeing the same problems shown in all the screencasts I sent you earlier.
  • Manager

    Posted by: yame, Oct 18, 2017 at 01:01 (7 year ago)

    Please try to clear cache. The screens I sent you are the result I took from my computer :(
  • Customer

    Posted by: yame, Oct 24, 2017 at 02:14 (7 year ago)

    Hello.

    How is your site now?
    If you don't have any other problems, we will close this ticket.
    Please sub,it a new one to get the support

    Regards,
    Yame

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