• Customer

    Demo data ZIP is damaged

    Posted by: rendloid Oct 9, 2017 at 11:25 (7 year ago)
    Hey guys,

    I got problems with importing demo data. Link for demo data ZIP file from documentation links me to corrupted ZIP file and I cant extract anything from it. Attached as secret info you got PS login and FTP. Can you please try it?

    Link in documentation - http://kutethemes.com/download/logancee/logancee-images-demo-v1.0.zip

    I tried to unzip it on my PC and on FTP - both failed.

    Thank you
    Matous

  • Customer

    Posted by: yame, Oct 10, 2017 at 01:34 (7 year ago)

    Hello rendloid,

    Firstly, I would like to say sorry for this inconvenience. I will re-update the document soon. Thanks for your finding out it.
    Now I would like to send you another package that you can download and extract for your site. Could you please provide me your email and I will share via Driver for you. The file is quite heavy.

    Kind regards,
    Yame
  • Customer

    Posted by: rendloid, Oct 10, 2017 at 09:30 (7 year ago)

    Sure - matouskralik@gmail.com

    Thank you
  • Manager

    Posted by: yame, Oct 11, 2017 at 01:05 (7 year ago)

    Thanks. I've send you an email. Pls check it.

    Regards,
    Yame
  • Customer

    Posted by: rendloid, Oct 13, 2017 at 08:44 (7 year ago)

    Guys, please can you work on our issue? We realyl need demo to be installed - reply to our e-mails.

    M
  • Customer

    Posted by: yame, Oct 14, 2017 at 02:16 (7 year ago)

    Hello mate.

    I already replied your email, please check it or via in this ticket.

    For you problem, my coder has checked and we found out that the problem is caused by your hosting.
    It has this message (attached file) and we don't have the permission to be able to install the theme for you.
    Please try to connect to your hosting manager to solve this first then inform us.

    Regards,
    Yame

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