• Customer

    Images not showing on homepage

    Posted by: saintalfred Oct 4, 2017 at 02:47 (7 year ago)
    Product images are not showing on the homepage. This is becoming recurrent and I have had to renew my support just because of this. Could you please help me fix it and tell me exactly what you did so I don't have to come back for the same solution?

  • Customer

    Posted by: Kazim Vu, Oct 4, 2017 at 03:19 (7 year ago)

    Hi
    I have checked and did not get the same your attached screenshot above. It still works fine( see the attached screenshot). Please check again and let me know.
    Regards,
  • Customer

    Posted by: saintalfred, Oct 4, 2017 at 10:26 (7 year ago)

    Unfortunately, the problem is that some of our customers do not see images while some do. What can we do about it then? Please help me check if there are conflicts with any plugin. I have disabled plugins one after the other, cleared cache and all that.

    Also, the vertical navigation displays terribly on Mozilla. See attached.
  • Customer

    Posted by: Kazim Vu, Oct 5, 2017 at 03:33 (7 year ago)

    I have checked on the Firefox and did not get the same problems as you attached above. You can see a video shot, it has sent to your email.
    Please check again and let me know.
    Regards,

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