HomeSupport systemWordPressTechOneTheme don't install
  • Customer

    Theme don't install

    Posted by: elmarbaghiyev Sep 27, 2017 at 07:26 (7 year ago)
    When I install theme give me a error as attachment.

    Wrote on browser:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    Capture-59cb52a5db7dd.PNG
  • Customer

    Posted by: Kazim Vu, Sep 27, 2017 at 07:39 (7 year ago)

    Hi elmarbaghiyev
    The cause maybe by your host. Could you please provide your Cpanel accounts via secret information area? I would like to check your host and install thí theme for you.
    Waiting your answer..
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Sep 27, 2017 at 08:02 (7 year ago)


  • Customer

    Posted by: Kazim Vu, Sep 28, 2017 at 00:22 (7 year ago)

    Good morning, elmarbaghiyev
    Are you ready? Please let me know.
    Regards,
  • Customer

    Posted by: Kazim Vu, Sep 28, 2017 at 00:36 (7 year ago)

    also, you can connect via skype: itsonla to get direct support, i am there
  • Customer

    Posted by: Kazim Vu, Sep 28, 2017 at 01:07 (7 year ago)

    I have tried but i could not install this theme. The cause maybe your host, it has limited some values, Please contact to your host provider, they will check and fix it. Here are requirements for the TechOne theme; Before you begin the install, checking to ensure that you have the minimum requirements for the TechOne is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter. Recommended PHP Configuration Limits
    Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
    max_execution_time 180
    memory_limit 256M
    post_max_size 64M
    upload_max_filesize 64M
    Now, you habe to check and re-install your theme again
  • Customer

    Posted by: elmarbaghiyev, Sep 29, 2017 at 06:42 (7 year ago)

    Hi Kazim.
    I change specifications.
    I share my new cpanel details as secret information
  • Customer

    Posted by: elmarbaghiyev, Sep 29, 2017 at 06:46 (7 year ago)

    and cpanel is:
  • Customer

    Posted by: Kazim Vu, Sep 29, 2017 at 23:22 (7 year ago)

    Your site has done. Please check and let me know. All your secret info, they are the same.
    Thank you and have a nice weekend.
    Regards,
  • Customer

    Posted by: elmarbaghiyev, Oct 2, 2017 at 09:48 (7 year ago)

    Hi Kazim. Thank you for advance supporting first. Secondly, I want to use demo 4. Can I use it? I must open another ticket for this?
    Thank you
  • Customer

    Posted by: Kazim Vu, Oct 2, 2017 at 10:14 (7 year ago)

    It's home 4 now. Please check again and let me know. If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
    Regards,
    home-4-59d21178af16c.jpg

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