• Customer

    Promotion Price

    Posted by: Simona_entersrl Sep 20, 2017 at 14:17 (7 year ago)
    Dear Jim,

    This is Marco De Renzis from Enter Srl, I just reniewed the support from the London Theme. I also opened a ticket.

    I Have one problem to be solved ASAP:

    the theme get confused with promotions for example:

    Lets Say http://www.rhedfashion.com/pantalone/2996-pantalone-uomo-berwich-cotone-elasticizz.html#/uomo_da_44_a_60-44/colori-blu (003329.BLU) costs 129.00E and we want to apply a 50% discounts, so it should cost 64,50E but the first time you of into the product 003329.BLU page you get the 50% discount applied to the already discounted price (32,25E)

    So that the product cames to cost 64,50E and shouldn’t happen.

    Looking forward to hearing from you.

    Best Regards

    Marco De Renzis

  • Customer

    Posted by: Simona_entersrl, Sep 21, 2017 at 08:31 (7 year ago)


    Hello,

    I have updated credentials as required. It's not possible for us to make the full backup of the project! are almost 30gb!

    We have an urgent need to resolve, please tell us duplicate files.

    Thanks in advance

    Best regards

    MArco

  • Customer

    Posted by: Simona_entersrl, Sep 21, 2017 at 10:18 (7 year ago)

    The user isn't correct. The correct is ftpmalagrida

    Sorry for the inconvenience.
  • Customer

    Posted by: yame, Oct 4, 2017 at 03:54 (7 year ago)

    Dear mate.

    We informed you that your issue was fix a few days ago but we still don't get your reply.
    How is your site now? If you don't have any other requirements, we will close this ticket.
    Otherwise, pls create your new ticket, we will support for you

    Kind regards,
    Yame

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