HomeSupport systemWordPressTechOne Missing "Add to Cart Button" for Featured ...
  • Customer

    Missing "Add to Cart Button" for Featured Product in Best Seller Section & Image not Displaying after filter

    Posted by: evanloke Sep 20, 2017 at 04:01 (7 year ago)
    Hi Kazim,

    I have highlighted the issue in the pdf with screenshots.
    issues-59c1e81b2bbbf.pdf
  • Customer

    Posted by: Kazim Vu, Sep 20, 2017 at 06:24 (7 year ago)

    Hi evanloke
    - In the first issue, you should update to the latest theme version( It's ver 1.3.1) and let me know your results
    - In the second issue, maybe the TechOne theme is not compatible with the RealMag777 plugin. In this case you have to customize by yourself or connect to Customized Services, where they wiil fix for you. I am really sorry because i do not support for the customize work.
    Regards,
  • Customer

    Posted by: evanloke, Sep 20, 2017 at 06:44 (7 year ago)

    Hi Kazim,

    I am using another plugin "woocommerce product filter" plugin, but it is proven working on the default wordpress theme "Twenty Sixteen". Meaning other themes are working with the plugin but not yours.

    I am using another plugin because the plugin provided by your theme is not working well.
  • Customer

    Posted by: Kazim Vu, Sep 20, 2017 at 07:05 (7 year ago)

    Is the woocommerce product filter plugin? My coders will support for it(do not support for the RealMag777 plugin ). Please provide your Admin login + FTP accounts via secret information area? My coders will check and fix it.
    Regards,
  • Customer

    Posted by: Kazim Vu, Sep 20, 2017 at 07:06 (7 year ago)

    Also, did you update to the latest theme version yet? Please update and let me know.
    Regards,
  • Customer

    Posted by: evanloke, Sep 20, 2017 at 07:16 (7 year ago)

    Hi Kazim,

    1) This is a new issue/question not related to my previous one. I have updated to version 1.3.1. "Add to Cart" does appear on all products except one which is shown on the PDF. Please go to your own demo site home page http://techone.kutethemes.net/. Hover your mouse over the "27 inch PC with Retina Display" in "BESTSELLER PRODUCTS" section. The "Add to Cart" button does not appear. Maybe this is by default as no "Quick View" is present too.

    2) Do you know that the plugin "WOOF - WooCommerce Products Filter" by RealMag777 is provided in Techone Theme? The filtering is still not working correctly. Therefore I have purchased another plugin to replace it which works alot better.

    All functions in the new plugin "woocommerce product filter" is working except when using AJAX loading after filtering, the image does not refresh. I switch to wordpress default theme(Twenty sixteen) and there is no issue. The new images are being loaded after filtering. If other themes are working fine, I have to conclude that there is something missing or overwriting this function.

    I hope you understand what I mean.
  • Customer

    Posted by: evanloke, Sep 20, 2017 at 07:23 (7 year ago)

    Hi Kazim,

    Updated with user login info.
  • Customer

    Posted by: Kazim Vu, Sep 20, 2017 at 13:54 (7 year ago)

    I got your question but my codes would like to check direct your php codes. Please provide your FTP accounts details via secret information area. They will check again and fix it.
    Regards,
  • Customer

    Posted by: Kazim Vu, Sep 20, 2017 at 13:58 (7 year ago)

    About Add to Cart button on products. I have checked and found that your theme has updated but you have not update the TechOne Toolkit. I have updated and found that it works fine. Please check again and let me know.
    Regards,
  • Customer

    Posted by: evanloke, Sep 21, 2017 at 03:18 (7 year ago)

    Hi Kazim,

    1) Missing image after ajax filtering. I solved the problem by disabling the "lazy load" in theme options. I guess I just have to make do without it.

    2) "Add to Cart" - My techone toolkit is version 1.0.3. I do not know if this was done on purpose, just that I feel since the rest of the products have it the "Featured Product" should also have it. Maybe this can be added as an improvement.

    Thanks,
    Evan
  • Customer

    Posted by: evanloke, Sep 21, 2017 at 03:20 (7 year ago)

    I will make a video later to demonstrate that techone theme "Search Engine" is not working like your fastshop theme. I hope this can be an improvement.
  • Customer

    Posted by: Kazim Vu, Sep 21, 2017 at 03:29 (7 year ago)

    Thank you. If you have other problems, please contact me.
    Regards,

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