HomeSupport systemPrestashopSuperShop GroupCategory module after update don't work, don't ...
  • Customer

    GroupCategory module after update don't work, don't show in front end, don't save

    Posted by: EMT1994 Oct 1, 2015 at 07:39 (9 year ago)
    After Jim update my module, i try to add items and test if is work, but the content is not saved, in front end don't appear anything. I reset the module, but still the same.
    My changes from admin, aren’t saved in Database. Try to add a name for the first category and save. And this happened for all my changes.
    Here is the problem http://screencast-o-matic.com/watch/coQuhvfNiD
    I need support ASAP.


  • Customer

    Posted by: EMT1994, Oct 6, 2015 at 07:19 (9 year ago)

    It's all ok now? When can you fix the errors?
    I need this fixed ASAP, because Jim start in september and still not done, and it's not ok. This theme must work perfect, but i see that i'm not the only one with problems, and i think this is not right, because i pay for a perfect product, not one full with errors.
  • Customer

    Posted by: EMT1994, Oct 12, 2015 at 07:01 (9 year ago)

    Here are some comments.
    http://awesomescreenshot.com/0705b9kqc3

    Please next time, test all before tell me to check the site.
  • Customer

    Posted by: EMT1994, Oct 12, 2015 at 07:19 (9 year ago)

    Again, in admin http://awesomescreenshot.com/04b5b9o66c
    Not all the info is saved.
  • Customer

    Posted by: EMT1994, Oct 12, 2015 at 07:20 (9 year ago)

    http://awesomescreenshot.com/0165b9opba
  • Customer

    Posted by: EMT1994, Oct 16, 2015 at 06:51 (9 year ago)

    Hi, i need to know if you work on my website because my server see a lot a process and all of this down my server.
  • Customer

    Posted by: EMT1994, Oct 16, 2015 at 07:09 (9 year ago)

    I desactivate the categorygroup module for the moment, and please send me an email or something when you start to work on my problems. It's not ok, i know i'm not the only one, but i see also that i'm not the only one with this problem. It's not ok to sell something broken...and then make the customers wait a life for you to fix your mistakes.
  • Customer

    Posted by: tianex, Oct 17, 2015 at 15:39 (9 year ago)

    yes,the same problem
  • Customer

    Posted by: EMT1994, Oct 19, 2015 at 05:19 (9 year ago)

    Hi, i need to know, will pas another week until you tell me something? I need to fix this ASAP, I need launch the website, and i still wait and wait for a month for the support of this theme to fix a module, and make it work. I pay for this, and the theme is a mess, the support again is a mess...
    If you don't fix this i want my money back, because i'm sick wait for nothing.
  • Customer

    Posted by: EMT1994, Oct 19, 2015 at 13:34 (9 year ago)

    And can you please fix this without full my server with sql requests? This CategoryModule is full of errors, you have ftp, take a look in error_log, fix all the bad request to database and all the bad sql...
  • Customer

    Posted by: EMT1994, Oct 20, 2015 at 09:55 (9 year ago)

    I can't check because if the module is active my frontend is loading an eternity because this module makes a lot of request..
    Who do you check this, i think for you is the same problem...
  • Customer

    Posted by: EMT1994, Oct 21, 2015 at 08:09 (9 year ago)

    Please send me an email with the last update for the categorygroup module because i hosting will close update1.ebernardo.ro because are to many request...
    I will try local to run the website and then i will tell you what is wrong.

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